Program Manager - IN Launch, GESI-IN Launch
Logistics, Sales & Operations · Supply Chain & Transport · Program Management · Logistics Management
In short
The Global Engineering Services International (GESI) IN-Launch Team is seeking an experienced Program Manager to oversee the end-to-end delivery of new building launches across India's Amazon network. This role requires strong operational expertise, leadership, and the ability to manage cross-functional stakeholders to ensure new facilities achieve performance benchmarks.
Responsibilities
- Drive end-to-end delivery of new building launches, closures, and consolidations across multiple business units and regions in India.
- Partner with cross-functional stakeholders including Operations, Supply Chain, WHS, Finance, Real Estate, and RME.
- Ensure new buildings achieve benchmark performance and ramp to meet network capacity.
- Plan resources effectively, manage multiple high-profile meetings, and report weekly metrics.
- Motivate core teams, build stakeholder relationships, and chair leadership meetings with clear documentation.
- Take initiative in ambiguous situations, learn fast, and adapt to volatile circumstances.
- Serve as a single point of contact and anchor for the launch process.
- Drive year-on-year performance improvements and process adherence.
- Manage large data pools, analyze data, and produce leadership dashboards and reports.
- Adopt AI across workstreams in day-to-day operations.
- Define scope, objectives, and roadmaps for program planning.
- Identify and mitigate risks through 'GES Source' with closed-loop stakeholder resolution.
- Monitor PMO Launch milestones, track SLA compliance, and publish weekly flash reports and Launch Dashboards.
- Manage CP Connect (OP1/OP2/Q2G/Revision) and end-to-end OP1 intake lifecycle.
- Own WBR/MBR/QBR updates, document preparation, and SOP-RASCI development.
- Create REI templates and maintain Support Function 4M and Signage repository.
- Conduct post-launch lessons learned sessions.
Requirements
- 3+ years of program or project management experience.
- 3+ years of working cross functionally with tech and non-tech teams.
- 3+ years of defining and implementing process improvement initiatives using data and metrics.
- Bachelor's degree.
- Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL.
- Experience defining program requirements and using data and metrics to determine improvements.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience building processes, project management, and schedules.
- Ability to drive end-to-end delivery and communicate results to senior leadership.
- Ability to drive process improvements.
Benefits
- Inclusive culture that empowers Amazonians.
- Workplace accommodations and adjustments for individuals with disabilities.
#Program Management#Launch#Real Estate#Operations#Supply Chain#Data Analysis#Process Improvement