Program Manager II, ShipTech, ShipTech
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Program Management
In short
Amazon seeks a Program Manager II for its ShipTech team in Hyderabad, India, to drive improvements in shipment visibility and tracking. This role involves collaborating with business, operations, and tech teams to enhance logistics efficiency and customer experience. The ideal candidate will have strong program management, data analysis, and cross-functional communication skills.
Responsibilities
- Drive improvement in worldwide shipment infrastructure by defining usage, configuration, and standardization of transportation milestones.
- Execute initiatives to improve shipment accuracy and customer experience.
- Evaluate existing workflows and define Amazon's central authority on these workflows.
- Identify and execute data-driven workstreams to find infrastructure gaps and define future roadmaps.
- Improve worldwide customer experience and operations visibility through accurate delivery status milestones.
- Execute program and project initiatives, provide customer support, and identify process improvement opportunities.
- Work with global stakeholders including Transportation, ATS, AMZL, Customer Service, Customer Experience, Product, and Tech teams.
- Communicate project statuses and updates globally.
- Manage competing priorities and drive alignment with leadership for optimal solutions.
Requirements
- 3+ years of program or project management experience.
- 3+ years of working cross-functionally with tech and non-tech teams.
- 3+ years of defining and implementing process improvement initiatives using data and metrics.
- Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL.
- Experience defining program requirements and using data and metrics to determine improvements.
Desired Qualifications
- 3+ years of driving end-to-end delivery and communicating results to senior leadership.
- 3+ years of driving process improvements.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience building processes, project management, and schedules.
#program management#project management#supply chain#logistics#transportation#visibility#tracking#operations#data analysis#process improvement
Company
Amazon
Job Posted
6 hours ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Hyderabad, India
Applicants
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