In short
ASSA ABLOY Global Solutions is hiring a PMO Tech to provide technical support for hospitality projects, focusing on mobile access technology. This role requires managing tasks like interface setup, testing, troubleshooting, and coordinating customer support calls to ensure excellent project delivery.
Responsibilities
- Manage Mobile Key Interface Setup
- Perform Testing for New Installs & Retrofits
- Conduct Vostio Setup and Testing (Pre-install)
- Provide General Troubleshooting and Technical Support
- Undertake Special Projects and Assignments as requested by PM Team/Management
- Participate in Planning Calls with Sales, PMs, and Customers
- Manage the Scheduling of Customer Support Calls
- Provide Job/Product Training for new PMO Team Members
Requirements
- Exceptional collaborative skill
- Client interface and coordination experience
- Adept at overall desk management and scheduling coordination
- Ability to manage multiple projects with competing priorities
- Exceptional time management skills
- Excellent written and verbal communication ability
- Solutions-oriented with sound decision-making ability
- Great interpersonal skills and culture fit
Desired Qualifications
- Bachelor’s Degree or equivalent technical experience
- Experience with Microsoft Office Suite, Smartsheets, and Teamwork is preferred
Benefits
- Opportunity to work with the global leader in access solutions
- Part of a company with operations in over 70 countries and 52,000 colleagues
- Exposure to innovative solutions and customer journey mapping
- Supportive employer that values results, empowers employees, and offers development opportunities
- Diverse and inclusive work environment
#Hospitality#Project Management#Technical Support#Mobile Key Interface#Testing#Troubleshooting#Customer Support
Company
ASSA ABLOY Group
Job Posted
1 day ago
Expires
in 1 week
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Plano, United States
Qualification
Bachelor
Applicants
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