Parts & Service Training Manager
Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Process Improvement
In short
Sandvik is looking for a Training Manager in Ulaanbaatar, Mongolia, to establish a centralized training function for Parts & Service. This role will focus on rapid workforce capability development, skills gap identification, and ensuring technical competence aligns with business growth and Sandvik standards.
Responsibilities
- Promote and enforce a Zero Harm culture across all training environments.
- Ensure all training complies with Sandvik EHS policies and ISO standards.
- Develop and implement a centralized training strategy aligned with Parts & Service business objectives.
- Standardize training frameworks, methodologies, and competency models.
- Lead structured organization-wide skills gap assessments.
- Build and maintain a competency matrix per role, equipment type, and service line.
- Oversee the design and rollout of technical training programs (basic → advanced levels).
- Ensure structured onboarding training pathways for new hires.
- Lead, coach, and develop a team of training professionals.
- Build a strong learning culture across the organization.
Requirements
- Bachelor’s degree in engineering, Technical Education, or related field.
- Minimum 5 years of experience in maintenance and technical training.
- Strong experience with underground mobile mining equipment and OEM maintenance systems.
Desired Qualifications
- Trade qualifications with extensive underground mobile maintenance experience considered.
- Training / assessor certification (advantageous).
Benefits
- Commitment to teamwork and developing ideas and solutions together.
- Opportunity to shape the future of the industry and your career path.
#Training#Parts#Service#Technical Training#Mining