Order Processing Specialist (Curries)
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Customer Support · Logistics Management
In short
Curries, an ASSA ABLOY company, seeks an Order Processing Specialist for their Mesquite, Texas facility. This on-site role involves accurately processing customer orders, assisting with technical inquiries, and driving process improvements to enhance the customer experience.
Responsibilities
- Accurately enter and process customer orders into the production system.
- Interpret product specifications and research drawings.
- Assist customers with technical inquiries and problems.
- Communicate discrepancies, order conflicts, and shipping delays to customers.
- Follow up to ensure prompt and thorough resolution of customer issues.
- Continuously evaluate and identify opportunities for process improvements.
- Promote a safe and harmonious working environment.
- Adhere to the ASSA ABLOY Code of Conduct and Health & Safety Policy.
Requirements
- High School Diploma or GED.
- Proficiency with Math, Basic Geometry and Algebra skills.
- Excellent computer skills preferred (Word, Excel, Internet, email, etc.).
- Proficient communication skills, both verbal and written.
- Excellent analytical, problem-solving, organizational, follow-up, and a sense of urgency.
- Ability to excel in a fast-paced environment.
Desired Qualifications
- Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable.
- Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable.
Benefits
- Competitive Salary
- Paid Vacation, Sick Time, and paid Company Holidays
- Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
- 401(k) Program with company contributions
- Tuition Reimbursement, Learning and Career Development opportunities
- Flexible Spending
- Employee Assistance Program
- Discount portal
- Recognition, well-being, and employee experience programs
#Order Management#Customer Service#Manufacturing