NPI & Field Quality Engineer

Manufacturing & Production · Quality & Process · Quality Assurance · Manufacturing Engineering

In short

Electrolux søger en NPI & Field Quality Engineer til deres fabrik i Dudley Park, South Australia. Rollen forbinder ny produktudvikling med produktets ydeevne i den virkelige verden, idet den repræsenterer Quality gennem hele udviklings- og lanceringsprocessen. Du vil identificere kvalitetsrisici tidligt, definere kvalitetsleverancer, sikre robust produktverifikation og -validering samt drive feltkvalitetsproblemer til en effektiv afslutning med det overordnede mål at levere sikre, pålidelige produkter og sikre en positiv forbrugeroplevelse.

Responsibilities

Act as the interface between the project team and the Quality organisation, ensuring effective alignment on project scope, quality requirements, risks, priorities and quality plans throughout the development process.
Lead and coordinate Quality activities and deliverables for assigned new product development projects and represent the agreed Quality position at project checkpoints and other relevant project meetings.
Collect, analyse and translate consumer, service and market insights into quality priorities and targets, product requirements and project quality objectives.
Define and coordinate verification and validation plans covering product performance, robustness, usability and real-use conditions.
Actively contribute to preventive quality activities, including DFMEA, PSRA, PFMEA, compliance reviews, Process Control Plans and production readiness assessments.
Evaluate test results and quality data to verify that product and process requirements are met and support evidence-based project decisions.
Identify product and process risks early and support the definition and implementation of effective mitigation actions.
Build strong knowledge of the assigned products, their use, serviceability, repairability and performance in the destination market.
Provide clear quality data and product information to the relevant teams and market organisations.
Identify and quickly escalate early quality or safety warnings and possible quality disruption events.
Lead quality reporting for the assigned product areas and turn field data into clear improvement priorities.
Coordinate the return and technical analysis of defective products and components from the market.
Initiate and follow root cause analysis activities, ensuring agreed actions are completed and their effectiveness is verified.
Plan and carry out field tests and use the results to improve current products and support new product development.
Support Consumer Service with training, troubleshooting, serviceability and repairability topics, including Service Bulletins.
Work cross-functionally to solve quality issues and deploy effective solutions.
Use practical quality and problem-solving tools such as 8D, FMEA, SPC and Lean methods.
Capture lessons learned, share good practices and reuse them in future projects and Product Line quality plans.
Keep quality documentation clear, complete and up to date, and promote common quality methods and standards across functions and plants.

Requirements

University degree in Engineering or another relevant technical field, or a technical diploma supported by relevant quality experience.
Experience in Quality, R&D, Product Development, Manufacturing or Industrial Operations
Practical experience with quality tools, risk assessment, validation, root cause analysis and corrective actions.
Understanding of product development and manufacturing processes.
Strong analytical and problem-solving skills, with the ability to make sound, data-driven decisions.
An effective communicator who collaborates well across teams and functions.
Practical, hands-on, and accountable, with a proactive approach to getting things done.
Customer-focused, with an interest in how products perform and are experienced in the market.
Well-organised, with strong project management and prioritisation skills.
Confident identifying risks, challenging constructively, and influencing decisions.
Able to work independently while contributing to a global team environment.
Curious, adaptable, and committed to continuous improvement.
Comfortable working with data, quality systems, and digital tools.
Unrestricted work rights in Australia (Australian Citizens or Permanent Residents, or holders of a valid Visa with unrestricted work rights).

Desired Qualifications

Knowledge of product functionality, components, possible failure modes, serviceability or field quality is an advantage.
Experience in Cooking products or another appliance category is an advantage.

Benefits

Join a Global Leader in Home Appliances
Proud to be the only white goods manufacturer with a manufacturing of cooking appliances in Australia.
Take advantage of exclusive discounts on our products for you, your family, and friends.
We offer free onsite parking, so your day starts and ends with ease.
Our Mentorship Program connects you with experienced leaders to support your personal and professional development.
Stay healthy with annual onsite flu shots, skin checks plus access to wellness sessions and webinars to support your physical and mental health.
Join a workplace that celebrates diversity, equity, and inclusion, backed by our dedicated DEI Committee.

Skills

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#quality#new product development#field quality#engineering#manufacturing#consumer experience#risk assessment#root cause analysis#validation#verification

About Electrolux Group

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2025 Electrolux Group had sales of SEK 131 billion and employed approximately 39,000 people around the world. For more information go to…

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