Norwegian-Speaking Customer Service Representative for Sikom | Work from Home

Logistics, Sales & Operations · Sales & Business Development · Customer Success · Sales Support · Recruiting

In short

Xzakt, a Transcom company, is seeking a Norwegian-speaking Customer Service Representative to work remotely from home anywhere in Sweden. This permanent, full-time role involves providing technical support and sales assistance for Sikom's heating control solutions. The position offers paid training, career development, and a competitive benefits package.

Responsibilities

Providing technical support for customers using heating control solutions.
Answering invoice and billing questions.
Guiding customers to products that best suit their needs.
Delivering an excellent customer experience through professional and solution-oriented service.
Identifying customer needs and recommending relevant products or services through consultative sales.

Requirements

Fluency in Norwegian, both spoken and written.
Fluency in English, both spoken and written.
Good technical understanding and interest in technology.
A completed high school diploma or equivalent.
A reliable high-speed internet connection.
A dedicated, quiet workspace suitable for working from home.

Desired Qualifications

Previous experience in customer service and/or sales is considered an advantage but is not required.

Benefits

Work remotely from your own home.
Collective agreement and occupational pension.
Wellness allowance.
Rikskortet employee benefit card for savings on groceries and restaurant purchases.
Career development opportunities within a global company.
Paid onboarding and training program.

Skills

Customer ServiceSalesTechnical Support

#Customer Service#Norwegian#Remote

About Transcom

Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs…

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