Manager III Operations, Quick Commerce Central Flow, NOC, NOC - Central Flow Quick Commerce

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

Amazon seeks a Manager III Operations for its Quick Commerce Central Flow in Hyderabad, Telangana. This role involves managing a team and ensuring the end-to-end network flow health for ultra-fast delivery, identifying real-time exceptions, coordinating cross-functional teams, and building reusable recovery frameworks. The ideal candidate has 3+ years of management experience, a Bachelor's degree, and strong analytical skills with expertise in Excel, SQL, R/Python a plus.

Responsibilities

Manage a team of L2s, L3s, and managers.
Own end-to-end network flow health across all hops for Quick Commerce.
Identify egregious metrics in real time, spotting flow disruptors, bottlenecks, and exceptions.
Coordinate actions across operations, tech, program, and field teams to keep the network in flow.
Codify every intervention into playbooks and reusable recovery frameworks.
Track each disruption from detection through recovery, confirming stabilization before closing the loop.
Continuously evolve to take on new workstreams in a scaling Quick Commerce environment.
Monitor network exceptions and automate processes or propose process changes to streamline hyperlocal operations.
Perform live network monitoring, demand forecasting, and analysis of high-velocity delivery data.
Ensure the hassle-free, on-time flow of inventory across all hops.

Requirements

3+ years of employee and performance management experience.
Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience.
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
3+ years of performance metrics, process improvement or lean techniques experience.
Strong analytical skills.
Excel expertise.

Desired Qualifications

Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
Experience establishing processes, workflows, standard procedures, and change management.
SQL and R/Python are a plus.
Superb communication, project management, and stakeholder skills.
Adeptness in AI tools (Kiro, Amazon Quick).

Benefits

Opportunity to work at the heart of Amazon's Quick Commerce execution.
Direct impact on Amazon's ability to delight customers in minutes.
Energized by ambiguity and comfortable building the plane while flying it.
Inclusive culture empowers Amazonians to deliver the best results for customers.
Workplace accommodation and adjustment support for individuals with disabilities.

Skills

SQLRPythonExcel

#Fulfillment & Operations Management

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