Key Account Manager
Logistics, Sales & Operations · Sales & Business Development · Enterprise Sales · Account Management
In short
Atlas Copco is seeking a Key Account Manager in Beijing, China, to drive service revenue by improving service levels, expanding the customer base, and building strong partnerships. This hybrid role requires a university degree in mechanical/electrical engineering, 2+ years of sales experience in high-end industrial companies, and a strong understanding of the auto industry.
Responsibilities
- Accountable for service revenue targets in assigned territory by improving service level, broadening service scope, and increasing customer base.
- Proactively communicate with customers to understand their current or potential service requirements throughout the total tool's life.
- Propose and formulate suitable service solutions with excellent presentation of values, and collaborate with product sales teams on sales strategy.
- Build strong relationships with equipment sales teams to foster cross-selling.
- Build partnership-type relationships with customers at the right levels, understanding their needs, processes, and business drivers.
- Track market share development and competitor movements.
- Negotiate deals to achieve a win-win outcome for both the customer and the company.
- Follow up on deliverables.
- Cooperate with credit controllers to ensure timely collection of accounts receivable according to payment terms.
- Collaborate with internal cross-functional resources to ensure customer satisfaction.
- Trace all service demands until orders are received.
- Provide timely feedback on sales and marketing information regarding service products through weekly plans and reports.
- Perform other ad-hoc tasks assigned by the manager.
Requirements
- University degree in mechanical & electrical engineering.
- 2+ years of sales experience in a high-end industrial company.
- Automotive industry experience is a must.
- Mechanical or electrical knowledge.
- PC skills are a must.
- Fluency in English (oral and written) is a plus.
Benefits
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
#Sales#Service Revenue#Customer Relationship Management#Account Management#Industrial Sales#Automotive Industry#Mechanical#Electrical#Negotiation#Cross-selling
Company
Atlas Copco
Job Posted
3 weeks ago
Expires
in 15 hours
Employment Type
Full Time
WorkMode
Hybrid
Experience Level
Mid-Senior
Locations
Beijing, China
Qualification
Bachelor
Applicants
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