Investigation Specialist [ENG], KYC

Logistics, Sales & Operations · HR & Admin · Administrative Support

In short

Amazon is seeking an Investigation Specialist with fluent English skills to evaluate transactions and protect customers and profitability. This remote, full-time role requires at least 1 year of customer service experience, proficiency in Microsoft Office, and experience in payments or e-commerce. Flexibility in scheduling is necessary due to shift work.

Responsibilities

Evaluate transactions to safeguard Amazon's global customer base, profitability, and brand.
Maintain a high bar of customer experience.
Support the UK business with fluent English language skills.
Work in shifts, including weekends, nights, and/or holidays.
Adapt to a flexible schedule/shift/work area.

Requirements

1+ years of customer service experience.
Speak, write, and read fluently in English.
Experience with Microsoft Office products and applications.
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
Experience in payments or e-commerce.

Desired Qualifications

Would suit a recent graduate.

Skills

Microsoft Office

#KYC#Investigation#English#Customer Service#E-commerce#Payments#Administrative Support

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