Global Account Manager

Logistics, Sales & Operations

In short

Sandvik is seeking a Global Account Manager to lead strategic relationships with key global customers in the mining sector. This role involves driving growth, ensuring consistent customer support across divisions, and maintaining Sandvik's market position through innovative solutions and strong stakeholder engagement.

Responsibilities

Drive strategic customer management and act as the primary interface between Sandvik and the customer.
Coordinate across divisions and internal stakeholders to deliver a unified, consistent customer experience.
Maintain and strengthen Sandvik’s leadership position in automation, advanced equipment, and aftermarket services.
Engage effectively with senior executives and operational teams to build strong customer alignment.
Understand and guide discussions on financial aspects such as margins, networking capital, and contract structures.
Develop and execute actionable plans with internal stakeholders to unlock future business opportunities.
Cultivate strong, lasting relationships with internal and external stakeholders.
Ensure customer stakeholders fully understand the value delivered by Sandvik’s solutions.
Monitor performance against plan expectations and take decisive action to adjust as necessary.
Act as an ambassador, fostering trust and collaboration at every touchpoint.
Drive profitable relationships and discover new revenue opportunities with key accounts.

Requirements

Strong track record in account management within complex, multicultural environments.
Knack for strategic thinking and analytical problem-solving.
Fluency in English, verbally and written, is essential.
Proven leader who builds and develops high-performing teams.
Outstanding communication skills and collaborative style.
Ability to forge effective relationships with stakeholders at every level.
Experience navigating matrix organizations.
Ability to set clear goals, take initiative, and drive results.
Multicultural awareness.
Candidate must be based within reasonable travel distance of a major Canadian airport.

Benefits

Opportunity to shape global partnerships and drive innovation.
Deliver real value in a fast-paced, international environment.
Collaboration with internal teams and engagement with senior leaders.
Championing Sandvik’s values and vision.
Agile, customer-focused decision making.
Empowerment through strong performance management.
Meaningful development opportunities.
Ability to grow careers within a global organization.
Commitment to creating an inclusive and barrier-free experience for applicants with accessibility needs.

Skills

Strategic Account ManagementCustomer Relationship ManagementSalesNegotiationFinancial AnalysisProject ManagementBusiness Development

#Sales#Account Management#Global#Mining

About Sandvik

Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2024, the Sandvik Group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.

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