Fulfilment & Replenishment Operations Team Leader

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

As a Fulfilment & Replenishment Operations Team Leader at IKEA in Westampton, NJ, you will lead and coach a team responsible for receiving, storing, and dispatching goods. This full-time role focuses on optimizing warehouse operations, meeting KPIs, and ensuring customer satisfaction while minimizing costs.

Responsibilities

Lead, coach, and develop co-workers in receiving, replenishing, storing, picking, and dispatching goods.
Monitor departmental KPIs, focusing on quality and cost-efficiency in warehouse operations.
Implement improvements to enhance operational efficiency and exceed customer expectations.
Contribute to setting warehouse operations goals and analyzing workload to meet volume handling needs.
Plan personnel, shifts, and equipment based on volume forecasts to ensure operational capacities.

Requirements

Experience in leading and coaching teams within a warehouse or logistics environment.
Understanding of warehouse operations, including receiving, replenishment, storage, picking, and dispatch.
Ability to monitor Key Performance Indicators (KPIs) and drive operational improvements.
Experience in planning personnel, shifts, and equipment based on volume forecasts.

Desired Qualifications

Contribute to people, shift and equipment planning based on volume forecast with Mid-term Plan (MTP) and Short-Term Plan (STP).
Contribute to increase efficiency and strive for excellence of running C/DC operations to reduce cost, improve productivity and work spirit, keeping total supply chain in mind.
Passion for making a positive impact and contributing to a better everyday life.

Benefits

Salary range between $63,215 and $90,714.
Eligible for benefits.
Work Tuesday to Saturday, 5:30 AM to 3:00 PM shift.

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About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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