Food Manager

Hospitality, Food & Tourism · Food & Beverage Service · Restaurant Operations

In short

As a Food Manager, you will lead by example, fostering a positive team environment and ensuring excellent customer experiences. You will oversee operations in accordance with food safety regulations, maximize commerciality to drive sales and profitability, and manage team development through training and performance management. This role requires extensive analytical skills and advanced knowledge of food quality and safety systems.

Responsibilities

Lead by example and be a good ambassador for the IKEA Brand.
Empower and encourage the IKEA Food team to take immediate action to meet guest needs.
Actively participate in creating the IKEA Food business plan for your location.
Oversee IKEA Food operating areas in accordance with IKEA Quality and Food Safety requirements and local legislation.
Promote a "safety first" culture.
Maximize commerciality to grow sales, conversion rate, and average check.
Ensure the development of the IKEA Food team through onboarding and continuous training.
Attract visitors, achieve sales growth and reasonable profitability, and measure guest and co-worker satisfaction.
Manage, develop, and lead IKEA KPI performance, policies, procedures, annual budget, hiring, scheduling, and performance management.
Act in accordance with the IKEA Sustainability Direction and take actions contributing to sustainability.
Oversee the implementation of and ensure compliance with IKEA Administration Rules & Guidelines.

Requirements

Minimum experience: 7 years.
Experience in leading multi-unit high-volume food service operations in either QSR or Casual Dining Segments.
Proven track record of delivering business performance.
Proven ability to multitask and handle changing priorities/deadlines.
Proven ability to work as part of a team and independently.
Proven ability to deliver strong business results through delegating, setting priorities and giving open and honest feedback.
Extensive analytical and problem-solving skills.
Ability to utilize information to steer the business and meet agreed budgets and goals.
Ability to develop mid term (3 years out) plans.
Advanced knowledge of HACCP plans and food quality and safety systems.
Experience working and communicating with regulatory agencies and authorities.

Benefits

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment

Skills

HACCP

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About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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