Food Commercial Manager
Hospitality, Food & Tourism · Food & Beverage Service · Restaurant Operations
In short
As a Food Commercial Manager at IKEA Tempe, you will lead food commercial operations, driving performance and ensuring a seamless customer experience. This role involves implementing commercial strategies, maintaining high operational standards, and coaching teams to achieve sales and profitability goals.
Responsibilities
- Lead and drive food commercial operations, executing the commercial strategy and sales-driving initiatives.
- Implement IKEA commercial frameworks, standards, and cross-merchandising strategies.
- Deliver a high-quality, seamless customer experience across all food areas, including the Restaurant and Food Market.
- Ensure operational excellence, food safety, compliance, and high standards.
- Coach and develop team leaders and co-workers for optimal results.
- Utilize customer insights to improve the Food business and customer journey.
- Contribute to and execute the unit and IKEA Food business plans.
- Drive commercial performance and profitability, focusing on sales and gross margins.
- Collaborate cross-functionally to integrate Food into the total store experience.
Requirements
- Passion for food, people, and commercial results; ability to turn strategy into action.
- Minimum of 3 years leadership experience in a high-volume, customer-facing environment (food retail or hospitality preferred).
- Strong commercial acumen, including experience managing budgets, analyzing P&Ls, and optimizing sales/margins.
- Excellent planning, organizational, problem-solving, and decision-making skills.
- Ability to influence, collaborate, and build strong cross-functional relationships.
- Customer-first mindset with an understanding of customer behaviour in retail or food.
- Ability to lead through change, inspire teams, and deliver results through people.
- Strong alignment with IKEA values, including passion for diversity, inclusion, and positive workplace culture.
Benefits
- 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave.
- 24/7 Employee Assistance Program for health and wellbeing support.
- 15% Co-worker discount.
- Low-cost nutritious meals and complimentary drinks in the Co-worker restaurant.
- Co-worker uniform provided.
- Free Co-worker parking.
- Bonus programme (where eligible).
- Benefits Membership for savings and discounts.
- Co-worker Loyalty programme (extra superannuation contribution where eligible).
#food#commercial#manager#retail#hospitality#leadership
Company
IKEA
Job Posted
20 hours ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Tempe, Australia
Applicants
Be an early applicant