DLS Case Admin Temp, DLS Document Management

Healthcare & Life Sciences · Therapy & Rehabilitation · Disability Support · Administrative Support

In short

The DLS Case Admin Temp is responsible for document management for leave of absence, accommodation, and disability events. This role involves sorting, scanning, indexing, validating, and storing medical documents while ensuring compliance with Amazon policies and regulations.

Responsibilities

Sort, scan, index, and store documents in the appropriate database.
Link documents with relevant cases.
Store unmatched documents in the repository following a predefined filing process.
Review documents for accuracy and identify/report incorrect or unclear submissions.
Categorize documents by leave type and assign them to identified or unidentified cases.
Assist employees via calls and emails regarding document submission.
Address and respond to sensitive documentation on priority.
Identify and solve problems with limited information.
Ensure compliance with standard work, federal/state regulations, and company policy.
Maintain system records for accurate and timely information.
Consult, coordinate, and partner with case managers and other departments/vendors.

Requirements

Bachelor's degree.
1+ years of case management experience, or Bachelor's degree in business, HR, or a related field.
Experience with MS Word, Excel, Access, and PowerPoint.

Desired Qualifications

Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks.
Experience with global sales organizations.
Experience in problem solving and delivering results.
Experience identifying and resolving complex issues.
Experience with written and verbal communication and presentation.
Experience working effectively across cross-functional teams and partnering well with people at all levels.
Experience in overseeing and managing projects and deadlines.
Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards.

Benefits

Opportunity to be part of a team building a best-in-class professional services program.
Work with a customer-centric company.
Potential to make a difference by joining the Disability & Leave Services Team.

Skills

MS WordMS ExcelMS AccessMS PowerPoint

#DLS#Case Admin#Document Management#Disability#Leave of Absence#Accommodation

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