Director, AI Business Process Leader - Microsoft US Federal
Logistics, Sales & Operations · Sales & Business Development · Enterprise Sales · Sales Management
In short
Microsoft is hiring a Director, AI Business Process Leader for US Federal. This leadership role involves guiding a team to advance customer success with AI and cloud solutions, manage sales operations, and execute business strategy. The position requires a Bachelor's degree and significant experience in technology sales and management.
Responsibilities
- Serve as a customer and partner advocate, providing feedback to refine strategy and encourage continuous improvement.
- Encourage early engagement of strategic partners in the sales process.
- Participate in various rhythms of business (RoB) within the enterprise.
- Deliver insights and feedback to internal teams to improve go-to-market (GTM) strategies and execution.
- Match solution scenarios with customer and partner organizations, focusing on Microsoft's offerings.
- Act as a trusted advisor to customers and partners.
- Engage in conversations with customers that highlight the strategic relationship between Microsoft, partners, and customers' business goals.
- Advocate for customer support resources through Unified Support.
- Manage and coach a team, modeling, coaching, and caring.
- Define team objectives and outcomes, and enable success across boundaries.
- Attract and retain people, investing in their growth.
- Facilitate cross-team collaboration to enhance operational excellence.
- Simplify complexity within solution areas and contribute to GTM strategies.
- Coordinate the integration of solutions across the full technology stack.
- Identify gaps and facilitate development plans to build technical sales acumen.
- Guide team to utilize technology (e.g., automation, Power Platforms, Sales Agents) for business growth.
- Ensure the use of AI-powered analytics and forecasting tools.
- Encourage team to identify new revenue streams and support sales execution.
- Implement aspects of the enterprise sales strategy, adapting the corporate framework.
- Manage and direct organizational resources and build a sales pipeline.
- Help identify opportunities for customers to transform their business operations with technology.
- Collaborate to ensure an accurate forecast through pipeline management.
- Monitor management of the sales pipeline and opportunities.
- Support active management of opportunities and address potential roadblocks.
- Assist in the development and execution of sales strategy to optimize ROI.
- Guide and support team in anticipating, identifying, and addressing market threats and gaps.
- Leverage market trends and AI-driven market intelligence tools to generate insights.
- Develop tailored business solutions that respond to customer demands and market signals.
- Implement and oversee strategic sales plans for each solution area.
- Develop a pipeline of diverse talent.
- Lead end-to-end AI and cloud-driven transformation initiatives for customers.
- Coach team on differentiating Microsoft’s offerings.
- Encourage teams to pursue innovation and excel in achieving market impact.
- Promote innovation and agility through AI and cloud adoption.
- Manage and align team with the organization's vision and customer success objectives.
- Lead conversations around leveraging innovative solutions.
- Promote the integration of security principles in all customer engagements.
- Encourage innovation and problem-solving within the team.
Requirements
- Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management
- OR equivalent experience.
- This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- This position requires verification of U.S. citizenship due to citizenship-based legal restrictions.
- Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law.
- To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
Desired Qualifications
- Preference for a current active clearance or the ability and willingness to obtain a clearance.
- Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management
- OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management
- OR equivalent experience.
- 6+ years solution or services sales experience.
- 3+ years people management experience.
Benefits
- Certain roles may be eligible for benefits and other compensation.
Skills
AICloudSalesPower Platform
#AI#Cloud#Sales#Leadership#Federal
About Microsoft
Empowering every person and organization on the planet to achieve more
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
2 weeks ago
Employment Type
Full Time
Work mode
Remote
Salary
US$133,000–222,700 · Negotiable
Experience Level
Director
Locations
United States
Qualification
Bachelor, Master
Applicants
Be an early applicant
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