Dealerpoint Manager
Logistics, Sales & Operations · Sales & Business Development · Sales Management · Fleet Operations
In short
Renault Trucks Scotland is seeking an experienced and commercially minded Dealerpoint Manager to lead their Bellshill team. This role involves managing operational and financial performance, driving workshop productivity and parts sales, developing customer relationships, and coaching the team to achieve business objectives and continuous improvement.
Responsibilities
- Managing budgets, profit and loss, costs and operational KPIs.
- Driving workshop productivity, parts sales and Genuine Renault Service performance.
- Developing customer relationships, identifying new business opportunities and improving customer satisfaction (CSI).
- Leading, coaching and developing the team, with a focus on employee engagement and succession planning.
- Ensuring compliance with health and safety requirements, ISO 9001 and ISO 14001 standards.
- Working with internal stakeholders to deliver business objectives and continuous improvement.
- Maintain high operational standards and ensure the consistent application of Genuine Renault Service processes.
- Complete audits and management reports as required, providing accurate information and recommendations to support business decisions.
Requirements
- Management experience within a dealership, aftersales, workshop or parts environment.
- A good understanding of budgets, financial reporting and operational KPIs.
- Experience in motivating, coaching and developing teams.
- Excellent communication, customer service and stakeholder management skills.
- Good IT skills, including Microsoft Excel, Word and PowerPoint.
Desired Qualifications
- Knowledge of HGVs, warranty processes and operator licensing regulations would be advantageous.
Benefits
- Competitive salary
- Benefits package
- Opportunity to make a real impact
- Leading a team and driving business success
- Customer-focused environment
Skills
Microsoft ExcelMicrosoft WordMicrosoft PowerPoint
#dealerpoint#manager#renault trucks#volvo group
About Volvo Group
The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n
Company
Volvo GroupJob Posted
1 day ago
Employment Type
Full Time
Work mode
On Site
Salary
Negotiable
Experience Level
Mid-Senior
Locations
Bellshill, United Kingdom
Applicants
Be an early applicant