DCO Tech 3, HYD-Infinity - DCO
Technology, Data & Digital · IT Infrastructure & Security · Systems Engineering
In short
ADSIPL is seeking a Data Centre Operation Technician in Hyderabad, India, to manage and maintain its cloud computing infrastructure. Responsibilities include hardware installation and repair, network troubleshooting, and responding to operational issues to ensure stability and meet SLAs.
Responsibilities
- Maintenance and upkeep of the data center infrastructure
- Server rack installation and hardware break-fix on various components
- Troubleshooting network issues and responding to emergent situations
- Acting as a primary contact point for internal customers and external service partners
- Working to meet SLAs against assigned trouble tickets
- Performing on-call duties and participating in scheduled maintenance
- Contributing to documentation on technical issues and root cause analysis
- Participating in team meetings for metric analysis and goal achievement
Requirements
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- Bachelor's degree
- Ability to lift & rack equipment up to 18kg
- Ability to work in cramped spaces or elevated locations adhering to health & safety guidelines
- Willingness to cover 24x7 shift rotation
Desired Qualifications
- Experience dealing effectively with customers during problem resolution
- Experience operating efficiently under pressure
Benefits
- Work in advanced data centers
- Opportunity to work on changing the face of Cloud technology in India
- Work for the world’s most Customer Centric Company
- Inclusive culture that welcomes bold ideas
- Mentorship and career growth resources
- Flexibility as part of working culture
#Data Center Operations#AWS#Cloud Computing