In short
AWS Infrastructure Services seeks a Data Centre Linux & HW Engineer in Hyderabad, Telangana, to manage and maintain large-scale cloud infrastructure. This role involves troubleshooting hardware, software, and network issues, ensuring high system reliability, and participating in on-call rotations to support 24x7 operations.
Responsibilities
- Act as an escalation point and technical troubleshooter for systems and network hardware issues.
- Deep dive into Linux server issues and XEN service virtualization troubleshooting.
- Remediate physical layer outages, including systems, network, and power issues on racks.
- Participate in data center power and cooling events.
- Install and configure racks of hosts in line with internal SLAs.
- Triage and resolve trouble tickets for all devices in the region.
- Serve as the data center point of contact for all high severity issues.
- Perform physical replacement of server and network device parts and ensure correct rotation of parts and spares.
- Contribute to defining metrics to increase customer uptime and enforce security best practices.
- Interact with third-party vendors and contractors.
- Contribute ideas to improve operational efficiency.
- Participate in and deliver on high-impact small to mid-scale projects.
- Participate in internal team meetings for metric analysis and project status updates.
- Share knowledge and help educate less technical staff on best practices related to break fix issues.
- Contribute to the ADSIPL hiring process/candidate interviews.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 2+ years of computer networking experience.
- 2+ years of Linux operating systems experience.
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience with cabling infrastructure best practices and methodologies.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Benefits
- Opportunity to work in some of the most advanced data centers in the world.
- Contribute to changing the face of Cloud technology in India.
- Work with a diverse team of engineers, specialists, and managers.
- Collaborate with people across AWS.
- Experience an inclusive culture that welcomes bold ideas.
- Opportunity to own ideas and see them through to completion.
- Continuous innovation driven by bold ideas and fresh perspectives.
- Endless knowledge-sharing, mentorship, and career-advancing resources.
- Flexibility as part of the working culture to achieve work-life harmony.
#Data Center#AWS#Infrastructure#Linux#Hardware#Networking#Cloud Computing