CTS Sales Engineer
Logistics, Sales & Operations · Sales & Business Development · Enterprise Sales · Sales Management
In short
Atlas Copco seeks a customer-focused Sales Engineer for its Compressor Technique Service (CTS) Division in Al Khobar, Saudi Arabia. This role involves developing and managing a service sales team, growing service contracts, and maximizing customer satisfaction. The ideal candidate has a Mechanical or Electrical Engineering degree and at least three years of experience in industrial sales, with knowledge of compressed air markets and CRM applications.
Responsibilities
- Develop, motivate, and manage a dedicated service sales team with a hands-on approach.
- Aggressively grow the service contract business and advance services within the defined territory.
- Act as part of the service management team, ensuring professional services are delivered and customer expectations are exceeded.
- Establish, utilize, and manage business intelligence data to capture full market potential.
- Take ownership of significant service key accounts and provide marketing inputs.
- Increase the customer portfolio by prospecting and identifying new potentials.
- Ensure an excellent standard of after-sales service is provided.
- Plan and prioritize sales team activities to achieve business aims for total responsibility contracts.
- Achieve advance business targets, including Airscan, AirNet, upgrades, and focused products.
- Perform field visits to assess customer needs based on machine installations and specific requirements.
- Ensure commitment for timely response and that the CRM platform is always up to date.
- Achieve set targets for NIS and profitability.
- Ensure customer feedback is acknowledged, acted upon, and reported back.
- Upsell products and services, carry out tele-sales, mailer campaigns, and generate new leads.
- Maximize the revenue and profitability of the service business across the assigned territory.
Requirements
- Minimum of three (3) years of experience in industrial sales function.
- Knowledge about compressed air & service market.
- Good verbal and written communication skills both in English and Arabic.
- Experience in Service Contract concept and sales.
- Experience with CRM applications.
- Experience of sales territory management and market segmentation.
- Degree in Mechanical or Electrical engineering from an Approved institute by the Saudi Engineers Council.
Desired Qualifications
- Customer focused candidate.
- Proactive interpersonal skills.
- Strong team player with a positive approach, able to work under pressure.
- Effective Communication Skills.
- Digital tools user.
- Skill in solution selling and developing difficult and new markets.
- Hard working person with good perseverance, Enthusiastic and aggressive.
- Analyst, Structured and organized person.
Benefits
- Working with the latest technologies and groundbreaking, sustainable innovations.
- Inclusive and caring environment with support and inspiration for growth.
- Ideas are embraced, and continuous learning is encouraged.
#Sales#Engineering#Service#Compressor Technique#Customer Focused#Sales Team Management#Service Contract Business#Market Potential#Key Accounts#After Sales Service#CRM Platform#NIS#Profitability#Upselling#Tele Sales#Mailer Campaigns#Lead Generation#Industrial Sales#Compressed Air#Service Market#Sales Territory Management#Market Segmentation#Mechanical Engineering#Electrical Engineering
Company
Atlas Copco Group
Job Posted
2 days ago
Expires
in 1 week
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Al Khobar, Saudi Arabia
Qualification
Bachelor
Applicants
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