Collections Specialist

Finance, Banking & Legal · Banking & Investments · Financial Analysis · Collections

In short

As a Collections Specialist in Mandaluyong, you will provide first-line credit and collection services, managing assigned portfolios and ensuring timely customer payments. This role requires a Bachelor's degree in finance or a related field, with 1-2 years of experience in Accounts Receivable or Collections.

Responsibilities

Manage assigned portfolio including strategic accounts, trading partners, intercompany and end customers.
Review open/active accounts for collection efforts.
Prepare and communicate monthly Statement of Accounts to all assigned customers.
Collect customer payments in accordance with payment due dates, including pre-due date reminder calls/emails and follow-up on aging balances.
Identify, validate and log customer disputes to initiate resolution and escalation.
Perform initial investigation and communicate findings with the proper owners/resolvers.

Requirements

Bachelor’s degree in finance, Business or any equivalent field.
1-2 years of experience in Accounts Receivable, Collections, Customer Service, Finance Operations.

Desired Qualifications

Driven to deliver results with energy and enthusiasm.
Proactive and innovative in problem-solving.
Proficient communication skills to influence internal and external customers.
Interpersonally savvy and able to collaborate efficiently with people at any level.

Benefits

Competitive benefits plans
Variety of medical insurance plans
Employee Assistance Program
Employee resource groups
Recognition programs
Flexible time off plans
Paid parental leave (maternal and paternal)
Vacation and holiday leave

Skills

CollectionsAccounts ReceivableCustomer ServiceFinance

#Finance#Collections#Customer Service

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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