Circular Sales Specialist

Logistics, Sales & Operations · Sales & Business Development · Sales Operations

In short

This role is responsible for optimizing sales and customer experience through effective merchandising, product flow management, and achieving departmental commercial goals. The Circular Sales Specialist will also implement training plans and support the Product Quality & Recovery team, contributing to IKEA's sustainability and circularity agenda.

Responsibilities

Ensure the as-is shop, in-store and online is in excellent shape for optimal customer experience and sales.
Optimize product flows, sales, and customer communication channels.
Take responsibility for department commercial goals and create action plans with follow-ups.
Implement training plans for commerciality and selling to improve customer shopping experience.
Support the Product Quality & Recovery Manager by leading the team and supervising daily operations when required.

Requirements

Minimum 3 years of related experience.

Desired Qualifications

Contribute to the IKEA sustainability and circularity agenda.
Communicate all safety requirements to the customer.

Benefits

Wellness days
Extended health, dental, and vision coverage
RRSP with IKEA contribution matching options
Eligibility for annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts
Parental leave
Bereavement leave
Employee assistance program

#Sales#Commercial

About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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