Automated Operations Engineer Ran

Technology, Data & Digital · Software & Web Development · Software Engineering · Network Administration

In short

The Automated Operations Engineer Ran is responsible for 24x7 monitoring, fault detection, incident management, and service assurance of network infrastructure to ensure high availability and performance. This role requires knowledge of telecom networks, RAN, and Packet Core nodes, along with familiarity with monitoring and ticketing tools.

Responsibilities

Monitor network, servers, and applications using NMS/EMS tools.
Ensure smooth network operations by owning day-to-day NOC operational performance.
Proactively identify, analyze, and resolve network alarms and incidents.
Raise, update, and manage trouble tickets with internal teams and vendors.
Escalate incidents as per defined escalation matrix.
Coordinate with field teams, OEMs, and service providers.
Track SLA/KPI compliance and ensure timely resolution.
Perform routine health checks and preventive maintenance.
Prepare incident reports, RCA inputs, and shift handover notes.
Support change activities and maintenance windows.

Requirements

Bachelor’s degree in Engineering E.C. / IT / Computer Science.
Knowledge of telecom networks (2G/3G/4G/5G preferred).
Familiarity with RAN, RNC, BSC, SNMP, GTP, SIP, HTTP.
Experience with Monitoring tools (SolarWinds, Zabbix, OneFM).
Experience with Ticketing tools (Remedy, JIRA).
Basic Linux/Unix knowledge.

Benefits

Outstanding opportunity to use your skills and imagination.
Build solutions never seen before to some of the world’s toughest problems.
Be challenged, but not alone.
Join a team of diverse innovators.
Encouraging a diverse and inclusive organization is core to our values.

Skills

SNMPGTPSIPHTTPSolarWindsZabbixRemedyJIRALinuxUnix

#Network Operations#NOC#Incident Management#Service Assurance#Network Infrastructure#RAN#Packet Core

About Ericsson

Pioneering technology for connecting billions of people worldwide

Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

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