Associate Ad Review Specialist Contractor (6 month Contract)
Marketing, Media & Creative · Marketing & Advertising · Digital Marketing
In short
Spotify is seeking an Associate Ad Review Specialist Contractor for a 6-month term in Singapore. This role supports ad review operations, policy enforcement, and escalations within the Trust & Safety team. The ideal candidate has operational experience in ad review or content moderation and can work effectively in a hybrid environment.
Responsibilities
- Review ad submissions and podcasts on Spotify for policy compliance.
- Manage review queues according to SLAs and prioritization guidelines.
- Triage and handle time-sensitive escalations from internal and external partners.
- Identify and escalate emerging trends, operational gaps, and high-risk content.
- Collaborate with stakeholders to improve enforcement workflows and tooling.
- Support quality assurance initiatives through QA, error reporting, and root cause analysis.
Requirements
- BA/BS degree or equivalent practical experience.
- Minimum of 1+ years of operational experience in ad review, content moderation, brand safety, or a related area.
- Ability to work effectively both independently and collaboratively.
- Clear and thoughtful communication with diverse stakeholders.
- Experience navigating complex issues, managing time, and prioritizing assignments.
- Comfort reviewing potentially sensitive or disturbing content.
- Flexibility to work assigned shifts, including potential early mornings, late evenings, weekends, and holiday on-call coverage.
Desired Qualifications
- Experience working with sales teams or vendors is helpful.
- Care about protecting Spotify’s brand, users, creators, and community.
Benefits
- 6-month contract role.
- Hybrid work model with flexibility to work from home, with required in-office presence 3 times per week.
- Opportunity to contribute to a safe and positive platform experience.
- Work with a global company transforming music and podcasting.
- Inclusive and equal opportunity employer.
#Public Affairs#Trust & Safety#Short Term