Area Services Manager Hungary

Logistics, Sales & Operations · Sales & Business Development · Sales Management · Business Analysis

In short

Odpovědná osoba za řízení růstu, ziskovosti a provozního výkonu obchodní činnosti v oblasti služeb pro společnost Scania Hungary. Pozice zahrnuje vývoj obchodních strategií, podporu dealerské sítě a zajištění udržitelného růstu v oblastech smluv o poskytování služeb, výkonnosti dílen, dílů a digitálních služeb.

Responsibilities

Drive growth and profitability of the Services business in Hungary.
Develop and implement local Services action plans aligned with CER strategy.
Support sales of Service Contracts, Digital Services and other customer solutions.
Identify new business opportunities and increase customer penetration.
Build and maintain strong relationships with key customers and fleet operators.
Monitor and analyze Services KPIs and business performance.
Drive improvement activities related to workshop efficiency, productivity, lead time and service quality.
Support the Hungarian dealer and workshop network in executing Services initiatives.
Lead cross-functional projects and business initiatives.
Prepare business reports, analyses and performance reviews.

Requirements

University degree in Business, Engineering or a related field.
Experience within aftersales, services, commercial operations or transport industry.
Strong understanding of workshop operations and customer business.
Experience in sales, business development or account management.
Analytical mindset and ability to work with KPIs and financial data.
Strong communication and stakeholder management skills.
Fluent Hungarian and English.
Valid driving licence and willingness to travel within Hungary.

Desired Qualifications

Support customer retention and long-term partnerships.
Participate in customer meetings, negotiations and business reviews.
Contribute to initiatives focused on customer satisfaction and uptime.
Follow up Service Contract performance, profitability and portfolio development.
Ensure achievement of regional and local business targets.
Share best practices and drive continuous improvement.
Coordinate activities between local operations and CER Services management.
Support implementation of new services, processes and digital solutions.
Coach and support colleagues in achieving business objectives.
Cooperate closely with workshop management, sales teams and regional stakeholders.
Promote Scania values, culture and customer-centric mindset.
Support budgeting, forecasting and business planning processes.
Ensure compliance with Scania policies, processes and ethical standards.

Benefits

Company car with private use.
Competitive fringe benefits package.
Sports allowance.
Back-to-school allowance.
Birth allowance.
Employee referral bonus.
Funeral support.
Long-service award after 5 years of employment.
Opportunity to visit the Scania factory in Sweden through the company’s loyalty programme.
Stable international corporate background.
Modern working environment.
Long-term career and professional development opportunities.

Skills

Business DevelopmentSalesCustomer Relationship ManagementPerformance ManagementProject ManagementBudgetingForecasting

#Services#Management#Sales#Business Development#Hungary

About Scania Group

Scania is a world-leading provider of transport solutions committed to a better tomorrow. Our purpose is to drive the shift towards a sustainable transport system. In doing so, we are creating a world of mobility that’s better for business, society and our environment. Employing more than 50,000 people in about 100 countries, Scania’s research and development is concentrated in Sweden, while production takes place in Europe and South America.

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