Apprentice Sales Office Support Co-Ordinator
Logistics, Sales & Operations · Sales & Business Development · Sales Support · Administrative Support
In short
Responsibilities
- Accurately enter orders received via email and EDI, focusing on Right First-Time accuracy.
- Effectively manage and communicate with your customer base to ensure the highest level of customer service.
- Answer all internal and external customer queries effectively and in a timely manner.
- Monitor systems to ensure orders are dispatched within agreed timescales.
- Work with the Service Operations team to ensure engineers are booked on work correctly and Health and Safety standards are met.
- Liaise with Manufacturing and Distribution Centres to ensure delivery is effectively coordinated.
- Resolve claims.
- Build external relationships with existing and new customer base.
- Identify continuous improvement initiatives.
- Manage the open order backlog daily to secure timely invoicing.
- Assist and work alongside sales teams, customer service, and shared services.
Requirements
- Achieved a GCSE Level 4 (C) or above in Maths and English.
- Great Communication skills
- Solid IT and administrative skills
- Great attention to detail
- Good organisational skills
- Customer focussed
- Good problem solving skills
- Ability to work well in a team as well as individually
Desired Qualifications
- Working towards a Level 3 Business Administration qualification.
- Required to attend Farnborough College of Technology 1 day in every 2 weeks during working hours.
Benefits
- Healthy apprentice salary
- Well-established business with a lovely working environment and culture
- Holiday entitlement of 25 days + Bank holidays
- Simply Health – Health cash plan available to enter worth over £2500 annually
- Life Assurance – 4X annual salary when you remain in the pension
- Training and Career Development potential
- Cycle to work scheme
- Tech scheme benefit
Skills
About Alfa Laval
Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success,…
Company
Alfa LavalJob Posted
3 days ago
Expires
in 1 year
Employment Type
Contract
Work mode
On Site
Experience Level
Entry
Locations
Camberley, United Kingdom
Qualification
Applicants
Be an early applicant
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