Analyst - Technical diagnosis and troubleshooting

Technology, Data & Digital · IT Infrastructure & Security · Network Administration · Systems Engineering · Cloud Engineering

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In short

The Analyst - Technical diagnosis and troubleshooting is responsible for designing, optimizing, and provisioning high-capacity transport networks for telecom enterprises. This role focuses on Fiber-optic transmission, DWDM/OTN, MPLS, and Ethernet-based backbone networks, ensuring high availability, scalability, and resilience. The designer collaborates with network architects & operations to plan and implement end-to-end transport solutions.

Responsibilities

Design and plan transport backbone networks using DWDM, OTN, SDH/SONET, and IP/MPLS technologies.
Develop circuit layouts, network schematics, and path protection strategies to ensure network redundancy and fault tolerance.
Design long-haul, metro, and access transport networks supporting enterprise and carrier-grade services.
Work with Fiber-optic network planning tools to optimize link budgets, latency, and capacity planning.
Engineer and provision Fiber-optic circuits, leased lines, and backbone links based on capacity requirements.
Implement Ethernet, MPLS, and optical transport services to support enterprise and wholesale customers.

Requirements

Expertise in Fiber-optic transport technologies (DWDM, OTN, SDH/SONET, MPLS-TP).
Strong understanding of IP/MPLS, Carrier Ethernet, VPNs, and QoS.
Experience with Fiber path design, link budget analysis, and optical power calculations.
Hands-on knowledge of network management systems (NMS), EMS, and OSS tools.
Strong problem-solving and analytical skills in circuit and network design.
Bachelor’s degree in Telecommunications, Information Technology, or a related field.
2-7 years of experience in transport backbone or fixed-line circuit design roles.

Benefits

Supercharge your potential at HCLTech
Find your career and spark
Work at a place that puts its people first
Global technology company with presence in 60 countries
Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Skills

DWDMOTNMPLSSDH/SONETIP/MPLSCarrier EthernetVPNsQoSFiber-opticNMSEMSOSS

#Technical diagnosis#troubleshooting#transport backbone network#telecom#Fiber-optic transmission#DWDM/OTN#MPLS#Ethernet#network design#network optimization#provisioning

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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