Account Manager

Logistics, Sales & Operations

In short

Emerson is looking for an Account Manager in Sofia, Bulgaria, to drive sales and customer success for their Control Systems & Software solutions. This on-site role involves developing growth strategies, building customer relationships, promoting automation technologies, and managing sales pipelines within assigned territories, including Central & Southeastern Europe.

Responsibilities

Develop and execute territory growth strategies to achieve sales, bookings, profitability, and strategic objectives for CSS solutions in Bulgaria.
Build strong relationships with existing customers while identifying and developing new business opportunities across target industries.
Promote and sell Emerson’s control systems, software solutions, services, and broader automation portfolio to meet customer needs.
Collaborate with other Emerson business units to develop integrated solutions and maximize customer value.
Lead customer engagements, presentations, and commercial discussions, including contract negotiations.
Drive opportunity management, sales planning, forecasting, and pipeline development using CRM and related sales tools.
Ensure successful execution of customer commitments and contractual requirements, maintaining a high level of customer satisfaction.
Monitor market trends, customer needs, and competitor activities, providing insights that support business growth strategies.
Represent Emerson at industry events, trade shows, conferences, and customer development activities.
Prepare an annual booking budget by period and be able to forecast client’s business activity.
Maintain compliance with Emerson’s ethics, trade compliance, quality, and health & safety standards while continuously expanding technical and industry knowledge.

Requirements

Demonstrated experience managing customer relationships and driving business growth in industrial markets.
Knowledge of process automation applications within industries such as Refining, Oil & Gas, Food & Beverage, Chemicals, Life Sciences, or related sectors.
Experience promoting and selling control systems, software solutions, or industrial automation technologies.
Strong communication, presentation, and relationship-building skills with the ability to engage diverse stakeholders.
Business negotiation skills and the ability to support commercial discussions and agreements.
Ability to analyze market conditions, identify opportunities, and translate customer needs into business solutions.
Proficiency in CRM systems and sales pipeline management tools.
Fluency in English.
Willingness and ability to travel within Bulgaria and the Central & Southeastern Europe region as needed.
Technical, engineering, automation, or related professional background, or equivalent combination of education, training, and relevant experience.

Desired Qualifications

Experience working with distributed control systems (DCS), process automation solutions, or related software technologies.
Knowledge of Emerson’s automation portfolio and industrial digitalization solutions.
Experience developing business across multiple industry segments and complex customer environments.
Proven success collaborating across cross-functional teams to deliver integrated customer solutions.
Strong commercial acumen with experience in forecasting, strategic account planning, and opportunity management.
Experience representing an organization at industry conferences, trade shows, and customer events.
Additional regional language skills are considered an advantage.

Benefits

Work in a workplace where every employee is valued, respected, and empowered to grow.
Foster an environment that encourages innovation, collaboration, and diverse perspectives.
Ongoing career development and growing an inclusive culture.
Support through mentorship, training, or leadership opportunities.
Investment in your success.
Opportunity to make a lasting impact.
Contribute to vital work while developing skills through award-winning employee development programs.
Be a part of a company that is a proud corporate citizen and committed to its people, communities, and the world.

Skills

CRMSales Pipeline Management

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About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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