Transportation Specialist, Quick Commerce, AmazonNowCO, RoW APEX
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering
I korthet
As a Transportation Specialist for Amazon Now's Quick Commerce operations in Hyderabad, you will monitor and resolve real-time fulfillment and delivery exceptions, track key performance metrics, and coordinate with various stakeholders. This role requires a bachelor's degree in a quantitative or technical field, experience with Excel and SQL, and 0-2 years of operational or logistics experience.
Ansvarsområden
- Monitor in-store fulfillment operations (order acceptance, picking, packing, staging) and last-mile delivery (DP assignment, transit, delivery) in real time
- Identify and resolve operational exceptions such as delayed orders, capacity gaps, quality drops, connectivity issues, and delivery failures
- Track key performance metrics like On-Time Performance, Delivery Success Rate, and Pick Efficiency, escalating deviations as needed
- Coordinate with field teams, logistics partners, and cross-functional stakeholders to resolve issues within SLA
- Manage Delivery Partner capacity by monitoring acceptance rates, releasing additional slots, and escalating shortfalls
Krav
- Bachelor's degree in a quantitative/technical field (e.g., computer science, engineering, statistics)
- Experience with Excel
- Experience with SQL
- 0–2 years of experience in operations, logistics, supply chain, or customer service
- Strong analytical skills with the ability to read and act on real-time data
- Excellent written and verbal communication skills
- Willingness to work rotational shifts including weekends and holidays
Önskade kvalifikationer
- Experience in e-commerce, quick commerce, or last-mile logistics
- Familiarity with fulfillment center or MFCs operations
- Exposure to real-time monitoring tools or Control tower environments
- Proficiency in Microsoft Excel and data visualization tools
Förmåner
- Inclusive culture that empowers Amazonians
- Workplace accommodation and adjustment for individuals with disabilities during the application and hiring process
#e-commerce#quick commerce#last-mile logistics#fulfillment center#operations