Transportation Representative, AmazonNowCO, RoW APEX
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering
I korthet
Amazon is seeking a Transportation Representative for its Network Operation Center (NOC) in Telangana, India. This role focuses on ensuring timely pick-up and delivery of freight, resolving exceptions, and analyzing network data to improve processes and customer experience. Requires a Bachelor's degree and 12-24 months of work experience.
Ansvarsområden
- Facilitate flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolve any potential issues impacting customer experience and business continuity.
- Address potential issues occurring during the lifecycle of pick-up to delivery (Inbound Operations) or freight leaving the FC to customer premises (Outbound Operations).
- Provide timely resolution to issues by researching and querying internal tools and taking real-time decisions.
- Ideate process improvements and drive them to conclusion.
- Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
- Systematically escalate problems or variance in information and data to relevant owners and teams, and follow through on resolutions.
- Create a narrative outlining weekly findings and variances to goals, and present these findings in a review forum.
Krav
- Bachelor’s degree
- 12-24 months of work experience
- Good communication skills (verbal and written)
- Proficiency in Excel (pivot tables, vlookups)
- Demonstrated ability to work in a team in a very dynamic environment
- Basic understanding of Logistics
Önskade kvalifikationer
- Good logical skills
- Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams
Förmåner
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
#Amazon Logistics#Supply Chain/Transportation Management