Transportation Representative, AmazonNowCO, RoW APEX
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering
I korthet
Amazon is seeking a Transportation Representative for its Network Operation Center (NOC) in Andhra Pradesh. This role involves facilitating information flow between stakeholders, resolving transportation exceptions, and contributing to process improvements. A Bachelor's degree and 12-24 months of work experience are required, along with proficiency in Excel.
Ansvarsområden
- Facilitate flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses).
- Resolve potential issues impacting customer experience and business continuity.
- Address potential issues occurring during the lifecycle of pick-up to delivery (Inbound Operations).
- Address potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises (Outbound Operations).
- Provide timely resolution to issues by researching internal tools and making real-time decisions.
- Ideate process improvements and drive them to conclusion.
- Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
- Systematically escalate problems or variance in information and data to relevant owners and teams, and follow through on resolutions.
- Create a narrative outlining weekly findings and variances to goals, and present findings in a review forum.
- Provide real-time customer experience.
Krav
- Bachelor’s degree
- 12-24 months of work experience
- Good communication skills (verbal and written)
- Proficiency in Excel (pivot tables, vlookups)
- Demonstrated ability to work in a team in a very dynamic environment.
Önskade kvalifikationer
- Good logical skills
- Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams.
#Transportation Execution#Network Operation Center#NOC#Amazon Supply Chain#Inbound Operations#Outbound Operations#Logistics