Track Manager - Veritas NetBackup, Symantec Backup Exec

Teknik, data och digitalt · IT-infrastruktur och säkerhet · DevOps · Data engineering

I korthet

As a Track Manager in Hyderabad, you will lead operational excellence in enterprise backup environments, specializing in Symantec NetBackup, Symantec Backup Exec, and EMC Data Domain. Your role involves ensuring high-quality support, continuous improvement, and mentoring teams to maintain client SLAs and enhance data protection strategies.

Ansvarsområden

Lead operations management by orchestrating Symantec NetBackup and Backup Exec deployments, ensuring efficient backup, restore, and disaster recovery processes.
Utilize EMC Data Domain systems to architect and optimize data deduplication and retention strategies.
Drive continuous service improvement by analyzing backup performance metrics and implementing automation or process enhancements using Symantec and EMC management tools.
Mentor and guide support teams in troubleshooting advanced issues related to Symantec backup technologies.
Ensure strict adherence to client SLAs by monitoring backup job status, proactively resolving incidents, and maintaining transparent communication.
Evaluate and implement new Symantec and EMC product features or patches, recommending innovative solutions.
Develop and maintain comprehensive documentation for backup policies, procedures, and best practices.

Krav

Excellent Knowledge Of EMC Data Domain Systems, including integration with Symantec Backup Solutions.
Advanced Proficiency In Backup Automation, Reporting, And Monitoring Tools relevant to Symantec And EMC Environments.
Excellent Analytical And ProblemSolving Skills for diagnosing complex backup failures and system performance issues.
Strong Capability In Leading Teams, Providing Technical Mentorship, And Driving Operational Improvements.
Solid Understanding Of ITIL Processes, Incident Management, And Compliance Standards Related To Data Protection.

Önskade kvalifikationer

Symantec Certified Specialist (SCS) – NetBackup or Backup Exec (optional but valuable)
EMC Data Domain Specialist certification (optional but valuable)

Förmåner

Supercharge your potential at HCLTech.
Find your career at HCLTech.
Find your spark at HCLTech.
A place that knows that helping its customers stay on top starts by putting its people first.
Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Färdigheter

Symantec NetBackupSymantec Backup ExecEMC Data DomainBackup AutomationITIL

#backup#disaster recovery#data protection#enterprise environments#operational excellence#service reliability#Symantec NetBackup#Symantec Backup Exec#EMC Data Domain#data deduplication#retention strategies#automation#ITIL#incident management#compliance

Om HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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