Track Manager (Support & Operations)
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Nätverksadministration · DevOps
I korthet
Senior LAN Network Engineer role in Madurai, Tamil Nadu, focusing on advanced support, operations, and automation. Key responsibilities include L3 escalation, troubleshooting complex routing and switching issues, and managing Cisco and Aruba environments using technologies like Cisco Catalyst Center (DNAC). Requires CCNP Enterprise, Cisco SDA Specialization, Aruba ACNP, and ITIL Foundation certifications.
Ansvarsområden
- Act as L3 escalation point for critical LAN incidents.
- Perform advanced troubleshooting across campus networks.
- Support large-scale Cisco and Aruba switching environments.
- Troubleshoot complex routing and switching issues.
- Manage Cisco Catalyst 9K, Cisco Nexus, Aruba CX, HPE Comware, SDA (Software Defined Access), and Cisco Catalyst Center (DNAC).
- Perform device onboarding and provisioning, assurance management, software image management (SWIM), template deployment, and compliance management.
- Provide SDA operational support.
- Lead Root Cause Analysis (RCA) and identify recurring infrastructure issues.
- Implement permanent corrective actions and maintain technical knowledge articles.
- Plan and execute IOS-XE upgrades and switch refresh initiatives.
- Perform software lifecycle planning, validation, and rollback testing.
- Conduct capacity forecasting, utilization analysis, and performance optimization.
- Support infrastructure modernization efforts.
- Engage in vulnerability remediation, security advisory reviews, and configuration compliance audits.
- Provide network segmentation support.
- Utilize Python scripting, Ansible automation, and DNAC API integrations.
Krav
- CCNP Enterprise
- Cisco SDA Specialization
- Aruba ACNP
- ITIL Foundation
Önskade kvalifikationer
- Advanced LAN Support
- LAN Technologies
- Problem Management
- Upgrade & Lifecycle Management
- Capacity & Performance Management
- Security & Compliance
- Automation
Förmåner
- Supercharge your potential.
- Find your career.
- Find your spark.
- A place that knows that helping its customers stay on top starts by putting its people first.
#LAN#Network Engineering#Support#Operations#Escalation#Troubleshooting#Cisco#Aruba#Routing#Switching#SDA#DNAC#Automation#Python#Ansible#CCNP#ITIL