Track Manager (Support & Operations)
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Molnteknik · Cybersäkerhet
I korthet
We are seeking a highly experienced L3.2 Hybrid Azure AD (Entra ID) Engineer to manage enterprise identity services across on-prem Active Directory and Azure AD. This role requires deep technical expertise, architectural guidance, and proactive service improvements, acting as the highest escalation point for critical identity issues.
Ansvarsområden
- Own and manage end-to-end Hybrid Identity architecture (AD + Azure AD / Entra ID).
- Design, implement, and optimize identity synchronization and authentication mechanisms.
- Ensure high availability and resilience of identity services.
- Act as the highest escalation point (L3.2/SME) for critical identity issues.
- Lead troubleshooting of complex Azure AD Connect/sync failures, advanced authentication issues (SSO, MFA, federation), and AD replication, trust, and connectivity issues.
- Perform deep Root Cause Analysis (RCA) and implement permanent fixes.
- Provide guidance on identity architecture design, best practices, Zero Trust implementation, Conditional Access, Identity Protection, and PIM strategies.
- Drive improvements in identity security posture and compliance.
- Develop advanced automation using PowerShell, Azure Automation, Graph API.
- Lead initiatives to optimize identity operations and reduce manual effort.
- Build reusable scripts/tools for monitoring, reporting, and provisioning.
- Define and enforce identity governance standards, policies, and SOPs.
- Participate in design reviews, audits, and transformation initiatives.
- Ensure compliance with enterprise security and regulatory requirements.
- Work with cross-functional teams (Security, Cloud, Network, Apps).
- Provide technical mentoring to L2/L3 engineers.
- Support application onboarding, federation, and SSO integration strategies.
Krav
- Deep expertise in Azure AD (Entra ID) – advanced/architect level.
- Deep expertise in Active Directory (AD DS, GPO, replication, trusts).
- Deep expertise in Azure AD Connect / Entra Connect (advanced troubleshooting).
- Strong experience with SSO (SAML, OAuth, OIDC), MFA, Conditional Access.
- Strong experience with Federation (ADFS – strong preferred).
- Advanced PowerShell & automation skills.
- Strong knowledge of identity security & Zero Trust principles.
- 8–12+ years of IT experience.
- Minimum 5–7 years in Hybrid Identity / Azure AD roles.
- Experience in large enterprise / global environments.
Önskade kvalifikationer
- Expertise in Microsoft 365 ecosystem (Exchange, Teams identity dependencies).
- Expertise in Intune / Endpoint Manager.
- Knowledge of Azure architecture and networking basics.
- Knowledge of ITIL processes & service governance.
- SC-300 – Identity & Access Administrator certification (Highly Preferred).
- AZ-104 – Azure Administrator certification (Highly Preferred).
- AZ-305 – Azure Solutions Architect certification (added advantage).
- ITIL Foundation certification (Highly Preferred).
Förmåner
- You'll supercharge your potential.
- You'll find your career.
- And you'll find your spark.
- All at a place that knows that helping its customers stay on top starts by putting its people first.
#Identity Management#Azure AD#Active Directory#Hybrid Identity#Cloud Security#Automation#Troubleshooting#SME