Track Manager (Support & Operations)

Job Summary

ROLE SUMMARY Owns the design and automation of Linux patching across the SG estate. Anchors Red Hat Satellite operations, defines patch lifecycle for managed and non-managed instances, and drives Phase 2 automation gains for the largest patching surface. KEY RESPONSIBILITIES ■ Own the design of Linux patch lifecycle across managed (Satellite) and non-managed instances. ■ Maintain and extend Red Hat Satellite content views, lifecycle environments and host collections. ■ Define automation patterns for non-managed Linux instances currently driven by application CI/CD. ■ Coordinate with the Operations Lead on Tier-1 / Tier-2 SLA attainment for Linux scope. ■ Drive the Phase 2 automation roadmap for the OS domain. ■ Mentor patching engineers; review runbooks; arbitrate non-standard cases. REQUIRED TECHNICAL SKILLS ■ Deep Red Hat Satellite expertise: content management, capsule architecture, errata management. ■ Strong RHEL administration across major versions (7, 8, 9). ■ Configuration management with Ansible, Puppet, or equivalent. ■ Automation patterns: kickstart, image bakery, immutable infrastructure principles. PREFERRED / NICE TO HAVE ■ Red Hat Certified Engineer / Architect. ■ Experience with OpenShift, OpenSCAP, and STIG / CIS hardening. ■ Python scripting for orchestration. EXPERIENCE & CERTIFICATIONS ■ 10+ years operating enterprise Linux at scale. ■ Certifications: RHCE minimum; RHCA preferred. SOFT SKILLS ■ Mentoring mindset. ■ Comfortable defending design choices. ■ Strong written technical communication.

Key Responsibilities

ROLE SUMMARY Owns the design and automation of Linux patching across the SG estate. Anchors Red Hat Satellite operations, defines patch lifecycle for managed and non-managed instances, and drives Phase 2 automation gains for the largest patching surface. KEY RESPONSIBILITIES ■ Own the design of Linux patch lifecycle across managed (Satellite) and non-managed instances. ■ Maintain and extend Red Hat Satellite content views, lifecycle environments and host collections. ■ Define automation patterns for non-managed Linux instances currently driven by application CI/CD. ■ Coordinate with the Operations Lead on Tier-1 / Tier-2 SLA attainment for Linux scope. ■ Drive the Phase 2 automation roadmap for the OS domain. ■ Mentor patching engineers; review runbooks; arbitrate non-standard cases. REQUIRED TECHNICAL SKILLS ■ Deep Red Hat Satellite expertise: content management, capsule architecture, errata management. ■ Strong RHEL administration across major versions (7, 8, 9). ■ Configuration management with Ansible, Puppet, or equivalent. ■ Automation patterns: kickstart, image bakery, immutable infrastructure principles. PREFERRED / NICE TO HAVE ■ Red Hat Certified Engineer / Architect. ■ Experience with OpenShift, OpenSCAP, and STIG / CIS hardening. ■ Python scripting for orchestration. EXPERIENCE & CERTIFICATIONS ■ 10+ years operating enterprise Linux at scale. ■ Certifications: RHCE minimum; RHCA preferred. SOFT SKILLS ■ Mentoring mindset. ■ Comfortable defending design choices. ■ Strong written technical communication.

Skill Requirements

ROLE SUMMARY Owns the design and automation of Linux patching across the SG estate. Anchors Red Hat Satellite operations, defines patch lifecycle for managed and non-managed instances, and drives Phase 2 automation gains for the largest patching surface. KEY RESPONSIBILITIES ■ Own the design of Linux patch lifecycle across managed (Satellite) and non-managed instances. ■ Maintain and extend Red Hat Satellite content views, lifecycle environments and host collections. ■ Define automation patterns for non-managed Linux instances currently driven by application CI/CD. ■ Coordinate with the Operations Lead on Tier-1 / Tier-2 SLA attainment for Linux scope. ■ Drive the Phase 2 automation roadmap for the OS domain. ■ Mentor patching engineers; review runbooks; arbitrate non-standard cases. REQUIRED TECHNICAL SKILLS ■ Deep Red Hat Satellite expertise: content management, capsule architecture, errata management. ■ Strong RHEL administration across major versions (7, 8, 9). ■ Configuration management with Ansible, Puppet, or equivalent. ■ Automation patterns: kickstart, image bakery, immutable infrastructure principles. PREFERRED / NICE TO HAVE ■ Red Hat Certified Engineer / Architect. ■ Experience with OpenShift, OpenSCAP, and STIG / CIS hardening. ■ Python scripting for orchestration. EXPERIENCE & CERTIFICATIONS ■ 10+ years operating enterprise Linux at scale. ■ Certifications: RHCE minimum; RHCA preferred. SOFT SKILLS ■ Mentoring mindset. ■ Comfortable defending design choices. ■ Strong written technical communication.

Other Requirements

ROLE SUMMARY Owns the design and automation of Linux patching across the SG estate. Anchors Red Hat Satellite operations, defines patch lifecycle for managed and non-managed instances, and drives Phase 2 automation gains for the largest patching surface. KEY RESPONSIBILITIES ■ Own the design of Linux patch lifecycle across managed (Satellite) and non-managed instances. ■ Maintain and extend Red Hat Satellite content views, lifecycle environments and host collections. ■ Define automation patterns for non-managed Linux instances currently driven by application CI/CD. ■ Coordinate with the Operations Lead on Tier-1 / Tier-2 SLA attainment for Linux scope. ■ Drive the Phase 2 automation roadmap for the OS domain. ■ Mentor patching engineers; review runbooks; arbitrate non-standard cases. REQUIRED TECHNICAL SKILLS ■ Deep Red Hat Satellite expertise: content management, capsule architecture, errata management. ■ Strong RHEL administration across major versions (7, 8, 9). ■ Configuration management with Ansible, Puppet, or equivalent. ■ Automation patterns: kickstart, image bakery, immutable infrastructure principles. PREFERRED / NICE TO HAVE ■ Red Hat Certified Engineer / Architect. ■ Experience with OpenShift, OpenSCAP, and STIG / CIS hardening. ■ Python scripting for orchestration. EXPERIENCE & CERTIFICATIONS ■ 10+ years operating enterprise Linux at scale. ■ Certifications: RHCE minimum; RHCA preferred. SOFT SKILLS ■ Mentoring mindset. ■ Comfortable defending design choices. ■ Strong written technical communication.