Track Manager (Support & Operations)
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Molnteknik · Cybersäkerhet · Mjukvaruutveckling
I korthet
We are seeking a highly experienced L3.2 Hybrid Azure AD (Entra ID) Engineer to lead enterprise identity services across on-premise Active Directory and Azure AD environments. This role involves deep technical expertise, architectural guidance, and proactive service improvements, with a focus on ownership, expert-level troubleshooting, security, and automation.
Ansvarsområden
- Own and manage end-to-end Hybrid Identity architecture (AD + Azure AD / Entra ID).
- Design, implement, and optimize identity synchronization and authentication mechanisms.
- Ensure high availability and resilience of identity services.
- Act as the highest escalation point (L3.2/SME) for critical identity issues.
- Lead troubleshooting of complex Azure AD Connect/sync failures, advanced authentication issues (SSO, MFA, federation), and AD replication/trust/connectivity issues.
- Perform deep Root Cause Analysis (RCA) and implement permanent fixes.
- Provide guidance on identity architecture design, best practices, Zero Trust implementation, and Conditional Access/Identity Protection/PIM strategies.
- Drive improvements in identity security posture and compliance.
- Develop advanced automation using PowerShell, Azure Automation, Graph API.
- Lead initiatives to optimize identity operations and reduce manual effort.
- Build reusable scripts/tools for monitoring, reporting, and provisioning.
- Define and enforce identity governance standards, policies, and SOPs.
- Participate in design reviews, audits, and transformation initiatives.
- Ensure compliance with enterprise security and regulatory requirements.
- Work with cross-functional teams (Security, Cloud, Network, Apps).
- Provide technical mentoring to L2/L3 engineers.
- Support application onboarding, federation, and SSO integration strategies.
Krav
- Deep expertise in Azure AD (Entra ID) – advanced/architect level.
- Deep expertise in Active Directory (AD DS, GPO, replication, trusts).
- Deep expertise in Azure AD Connect / Entra Connect (advanced troubleshooting).
- Strong experience with SSO (SAML, OAuth, OIDC), MFA, Conditional Access.
- Strong experience with Federation (ADFS – strong preferred).
- Advanced PowerShell & automation skills.
- Strong knowledge of identity security & Zero Trust principles.
- 8–12+ years of IT experience.
- Minimum 5–7 years in Hybrid Identity / Azure AD roles.
- Experience in large enterprise / global environments.
Önskade kvalifikationer
- Expertise in Microsoft 365 ecosystem (Exchange, Teams identity dependencies).
- Expertise in Intune / Endpoint Manager.
- Knowledge of Azure architecture and networking basics.
- Knowledge of ITIL processes & service governance.
- SC-300 – Identity & Access Administrator certification (Highly Preferred).
- AZ-104 – Azure Administrator certification (Highly Preferred).
- AZ-305 – Azure Solutions Architect certification (added advantage).
- ITIL Foundation certification (Highly Preferred).
Förmåner
- Supercharge your potential.
- Find your career.
- Find your spark.
- A place that knows that helping its customers stay on top starts by putting its people first.
#Hybrid Identity#Azure AD#Entra ID#Active Directory#Identity and Access Management#SSO#MFA#Zero Trust#PowerShell Scripting#Automation#IT Security#Cloud Security#Technical Support#IT Operations