Track Manager - Program & Project Management

Logistik, försäljning och verksamhet · Programledning

I korthet

This role drives operational excellence and delivery assurance for large-scale and complex programs, ensuring alignment with organizational objectives and client commitments. The position empowers teams, implements continuous process improvements, and leverages advanced program management methodologies to optimize performance, resolve issues, and deliver consistent value to stakeholders.

Ansvarsområden

Lead program management using advanced project management tools to define, monitor, and optimize operational processes, ensuring delivery of complex projects meets client SLAs and organizational objectives.
Apply DMO methodologies and analytics platforms to enhance management reporting, business process improvement, and organizational planning, driving data-driven decision-making across projects.
Direct and mentor project teams using collaboration and workflow management tools, fostering transparent communication and empowering team members to achieve project milestones and goals.
Identify and implement innovative process improvements and automation opportunities leveraging industry-standard PMO and DMO frameworks, advancing operational efficiency and organizational progress.
Engage with clients using structured feedback mechanisms and program dashboards to understand requirements, proactively resolve issues, and ensure service delivery aligns with client expectations.
Provide expert solutions by analyzing customer needs within the delivery environment, ensuring optimal results through tailored program management strategies.

Krav

Excellent Proficiency In Project Management Tools Such As Ms Project, Jira, Or Equivalent Platforms.
Advanced Capability In Process Optimization, Business Process Mapping, And Organizational Planning.
Strong Analytical Skills For Management Reporting And DataDriven Decision Making.
Excellent Leadership And Mentoring Skills For Guiding Multidisciplinary Project Teams.
Advanced Communication And Stakeholder Management Abilities For Transparent Client And Team Interactions.
Proven Expertise In Continuous Improvement Methodologies (E.G., Lean, Six Sigma) Within LargeScale Operations.

Önskade kvalifikationer

PMP, PRINCE2, or PgMP certification preferred.
Lean Six Sigma Black Belt certification is optional but valuable.

Förmåner

At HCLTech, you'll supercharge your potential.
You'll find your career.
And you'll find your spark.
All at a place that knows that helping its customers stay on top starts by putting its people first.
Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.

Färdigheter

MS ProjectJiraProcess OptimizationBusiness Process MappingOrganizational PlanningManagement ReportingData-Driven Decision MakingLeadershipMentoringCommunicationStakeholder ManagementContinuous ImprovementLeanSix Sigma

#program management#project management#operational excellence#delivery assurance#process improvement#stakeholder management#leadership#mentoring

Om HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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