Track Manager - Disaster Recovery
Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · QA och testning · DevOps
I korthet
The Track Manager - Disaster Recovery role is responsible for Governance, Risk, and Compliance (GRC) within Business Continuity & DR. Key duties include performing Business Impact Assessments, managing crisis response, developing and testing disaster recovery plans, and reporting on DR compliance. This leadership role requires extensive experience in IT Service Continuity and a strong understanding of resilience strategies.
Ansvarsområden
- Perform Business Impact Assessment (BIA) to understand IT Service Continuity requirements.
- Respond to crisis events, notify stakeholders, and ensure crisis response actions are taken.
- Work with IT technical staff to ensure disaster recovery solutions are adequate, maintained, and tested.
- Act as liaison for auditing and examination of disaster recovery processes.
- Liaise with Technology teams to develop and maintain Disaster Recovery procedures and plans.
- Collaborate with businesses to build awareness around the IT Service Continuity/DR program.
- Report DR compliance (e.g., DR test results, deviations to DR readiness) to senior IT management.
- Oversee day-to-day functioning of the Service Continuity function.
- Ensure documentation of all procedures, frameworks, and reporting related to service continuity and disaster recovery.
- Ensure adherence to all security and compliance requirements.
- Develop, maintain, and review Service Continuity plans and processes.
- Test the Service Continuity plan as per agreed frequency and resolve test issues.
- Develop disaster recovery solution and recovery management approach.
- Perform periodic evaluation of DR site configurations and reviews of DRPs.
- Monitor Service Continuity & DR specific risks and issues.
- Participate in Governance Meetings to update status.
- Overall owner of Service Continuity & DR Transformation.
Krav
- 12+ years of experience.
- Experience in handling IT Service Continuity requirements.
- Experience in ITDR implementation and supporting infrastructure environments.
- Understanding of current recovery solutions and high availability architectures.
- Excellent in managing business continuity program life cycle plans and source deliverables (e.g., risk assessments, BIAs, continuity planning).
- Experience in designing and administering Business Continuity and Disaster Recovery programs in Technology organizations.
- Experience in conducting BIA and developing Business Continuity Plans.
- Expert understanding of IT Resilience, HA, DR test strategies, Backup/Recovery strategies, etc.
- Experience in conducting IT Service Continuity and DR tests/ Drills.
- Ability to work effectively as a team leader, sharing responsibility, providing support, maintaining communication, and updating client and leadership on status.
- Experience on Business Continuity management to ensure that the disaster recovery (crisis management) and business continuity plans drive disaster recovery (DR) strategy and procedures.
- Demonstrates good inter-personal skills, high standards of professional behavior.
- Good written and spoken communication skills.
- Excellent communication, Presentation and conflict management skills.
- Experience in managing IT projects with interdependencies and multiple stakeholders.
Önskade kvalifikationer
- B.E/B.Tech
- CISA/ CISM certification preferred.
- ISO 22301 preferred.
Förmåner
- Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
#Disaster Recovery#Business Continuity#IT Service Continuity#Governance#Risk#Compliance#GRC#BIA#ITDR#HA#Resilience