Track Lead - Wireless Networking

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HCLTech is seeking a Track Lead for Wireless Networking based in Noida, India. This remote role involves infrastructure troubleshooting, design, and solution implementation, with a focus on Cisco devices and network management tools. The ideal candidate will also have knowledge of SDWan and Juniper Mist.

Job Summary

Remote Infra Trouble shooting, Design & Solution. Hands on experience but not limited on Cisco devices. Willingness to work on rotational shifts, hands on working experience on MS office like Outlook, Excel, word, managing multiple monitoring screens, Network Management tools (NMS like Solar Winds - NPM, NNMi & NFA) and having fundamentals common Service Desk Tool like Remedy & Service Now. Also candidate will responsible for below mentioned tasks:

Key Responsibilities

The role is the primary customer contact for detailed technical questions, is customer focused, and can set up customer requirements into a working environment solution, if necessary together with other disciplines

Skill Requirements

Remote Infra Trouble shooting, Design & Solution. Hands on experience but not limited on Cisco devices. Willingness to work on rotational shifts, hands on working experience on MS office like Outlook, Excel, word, managing multiple monitoring screens, Network Management tools (NMS like Solar Winds - NPM, NNMi & NFA) and having fundamentals common Service Desk Tool like Remedy & Service Now. Also candidate will responsible for below mentioned tasks:

Other Requirements

SDWan Knowledge, Juniper Mist Knowledge,

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