The Job

Tools Sales Support Representative

Tillverkning och produktion · Produktion och montering · Produktionsteknik

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I korthet

Sandvik is seeking a Tools Sales Support Representative in Mali to enhance product and customer service. This role involves providing technical coaching, supporting R&D, and optimizing operations in mining and construction. The ideal candidate will have an engineering or trade background with excellent communication and analytical skills.

Ansvarsområden

  • Assist customers and sales with troubleshooting and process improvements.
  • Train users (internal and external) and create training materials.
  • Test and validate R&D designs for rock tools in Mining applications.
  • Collaborate with Product Line development team to improve performance and create new technologies.
  • Provide on-site technical consulting to optimize drilling operations.
  • Prepare technical reports and manage field tools.
  • Make technical documentation and tools to support frontline.
  • Share product knowledge across the business as a high-level expert.
  • Take responsibility for assigned customer contracts and drive implementation to deliver customer value.
  • Support field trials, tool selection, customer audits, and recommendations.
  • Evaluate improvements and drive brand loyalty across Rock Tools.
  • Carry out and support TSSR defined tasks and professional development of team members.
  • Undertake internal and external travel for business needs and customer site engagements.

Krav

  • Undergraduate Mining/Mechanical Engineer/Earth Sciences and/or Trade Experience.
  • Excellent communication skills.
  • Practical experience in the field.
  • Strong analytical abilities.
  • Familiarity with contracts and customer support.
  • Familiarity with production processes in both mining and construction.
  • Organized work methods.
  • Keen insight into what customers value.
  • Comprehensive knowledge of product manufacturing processes.

Önskade kvalifikationer

  • Higher-level technical coaching and training for less experienced persons.
  • Field drivers implementing on-site tactics to sustain and grow business from technical and services perspective.

Förmåner

  • Competitive salary.
  • Comprehensive benefits package including health insurance.
  • Career development plans.
  • Employee assistance programs.
  • Flexible wellness programs.
  • Parental leave options.
  • Supportive, collaborative team environment.
  • Leadership programs.
  • Learning resources.
  • Clear paths for career advancement.
#Tools Sales Support#Product Service#Technical Coaching#Training#R&D#Mining#Construction#Customer Support
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Företag

Sandvik

Publicerade jobb

för 1 vecka sedan

Upphör

om 2 dagar

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Bamako, Mali

Loulou, Mali

Kvalifikation

Grundnivå, Yrkeshögskola

Sökande

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