Technical Specialist

Job Summary

10+ years experience to design user-centric digital experiences that are intuitive, efficient, and aligned with business goalsKey Responsibilities•                User Research: Understand user needs via interviews, data, and insights•                Design & Prototyping: Create wireframes, flows, and interactive prototypes•                Testing & Iteration: Validate designs through usability testing and refine continuously•                Collaboration: Work with product, tech, and business stakeholders•                Delivery: Ensure usability, accessibility, and consistent user experienceCore Deliverables•                Personas & journey mapsWireframes & mockupsInteractive prototypesUsability test resultsKey Skills•                User research & empathyDesign thinking & problem solvingPrototyping tools (e.g., Figma, Sketch)Stakeholder communicationOutcome (Business Impact)•                Improved user satisfaction & adoptionReduced friction and drop-offsBetter alignment of product with customer needs

Key Responsibilities

1. To architect| design and develop (through Team) solution for product/project & sustenance delivery
2. To support as an SME
3. To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements
4. To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and deliver risks are mitigated
5. To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology
6. To review project deliverables.
7. To recommend client value creation initiatives and implement industry best practices (on specific technology/product)

Skill Requirements

10+ years experience to design user-centric digital experiences that are intuitive, efficient, and aligned with business goalsKey Responsibilities•                User Research: Understand user needs via interviews, data, and insights•                Design & Prototyping: Create wireframes, flows, and interactive prototypes•                Testing & Iteration: Validate designs through usability testing and refine continuously•                Collaboration: Work with product, tech, and business stakeholders•                Delivery: Ensure usability, accessibility, and consistent user experienceCore Deliverables•                Personas & journey mapsWireframes & mockupsInteractive prototypesUsability test resultsKey Skills•                User research & empathyDesign thinking & problem solvingPrototyping tools (e.g., Figma, Sketch)Stakeholder communicationOutcome (Business Impact)•                Improved user satisfaction & adoptionReduced friction and drop-offsBetter alignment of product with customer needs

Other Requirements

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