Technical Specialist Digitalization
Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Datavetenskap · DevOps
I korthet
Sandvik seeks a Technical Specialist Digitalization in Balikpapan, Indonesia, to support digitalization and technology enablement. The role involves implementing digital tools, equipment connectivity, and automation support, translating data into practical recommendations and providing technical support to customers and internal teams.
Ansvarsområden
- Lead and support digitalization initiatives to improve operational efficiency, productivity, equipment reliability, and customer value.
- Implement and support digital tools, connected equipment solutions, automation systems, dashboards, and data capture processes.
- Set up equipment connectivity to customer networks and support commissioning or troubleshooting of onboard/offboard automation and digital systems.
- Conduct technical data management, download control-system data, support software upgrades, and translate equipment data into practical recommendations.
- Use data analytics to identify trends, issues, utilization gaps, and improvement opportunities.
- Provide specialist-level technical support and advice to customers and internal stakeholders.
- Prepare clear technical reports and improvement recommendations.
- Train, coach, and support technicians and end-users in digital tools, service methods, and equipment systems.
- Collaborate with local, regional, and global teams to align digital solutions.
- Continuously review and improve processes, tools, and methods to support digital adoption.
Krav
- Minimum 6 years of experience in mining, heavy equipment, automation, digitalization, technology implementation, equipment engineering, maintenance, or field service.
- Proven exposure to digital tools, data analytics, equipment connectivity, automation systems, control systems, or technology implementation in an industrial or mining environment.
- Strong understanding of Sandvik or similar OEM mining equipment, including mechanical, electrical, hydraulic, control, automation, or telemetry-related systems.
- Experience in advanced troubleshooting, commissioning, technical reporting, customer support, and cross-functional coordination.
- Diploma or bachelor’s degree in Mechatronics, Electrical Engineering, Mechanical Engineering, Information Technology, Computer Science, Mining/Industrial Engineering, or related discipline.
- Proficiency in relevant software, digital tools, databases, dashboards, reporting systems, and Microsoft Office applications.
- Strong analytical thinking, practical problem solving, communication, collaboration, and coaching capability.
- Proficient English communication, both written and oral; CEFR B1-B2 preferred.
- Right to live and work in Indonesia.
Önskade kvalifikationer
- Driver’s license and willingness to travel to customer sites are preferred.
Förmåner
- World of opportunities within Sandvik Group.
- Diverse businesses and cross-border networks.
- Opportunity to explore potential and thrive.
#digitalization#technology#technical support#field service#mining#automation#data analysis#equipment connectivity