Technical Site Lead
Tillverkning och produktion · Produktion och montering · Produktionsteknik
I korthet
Atlas Copco is seeking a Technical Site Lead to be the primary technical resource for Woodward Inc.'s fastening and assembly systems in Rockford, IL. This role involves advanced troubleshooting, preventative maintenance, and continuous improvement initiatives to ensure system performance and production uptime. The ideal candidate has strong technical and mechanical skills, a background in manufacturing or automation, and excellent customer-facing communication abilities.
Ansvarsområden
- Diagnose and resolve complex mechanical, electrical, communication, programming, and process-related issues.
- Lead root cause investigations for production downtime, quality concerns, and recurring failures.
- Provide rapid technical support to minimize production interruptions and improve equipment reliability.
- Develop and implement corrective actions to improve system performance and reduce downtime.
- Review, validate, optimize, and troubleshoot tightening programs and production settings.
- Support new equipment installations, software upgrades, and process improvements.
- Collaborate with customer engineering, controls, quality, and maintenance teams.
- Generate technical reports and recommendations based on production and quality data.
- Perform preventative maintenance, calibrations, inspections, and system validations.
- Maintain technical documentation, calibration records, and compliance documentation.
- Identify opportunities to improve tooling reliability, manufacturing efficiency, and first-time quality.
- Develop technical documentation, work instructions, and troubleshooting guides.
- Provide technical coaching and knowledge sharing to customer personnel and Atlas Copco resources.
- Serve as the primary technical escalation point for complex customer issues.
- Build and maintain strong customer relationships through technical expertise, responsiveness, and professional communication.
- Lead technical discussions, customer reviews, and site performance meetings.
- Communicate technical findings, recommendations, and improvement opportunities to customer stakeholders.
- Ensure contractual obligations, service level agreements, and customer expectations are consistently achieved.
- Monitor key performance indicators, preventative maintenance completion, response times, and operational performance.
- Ensure compliance with all customer safety, quality, and operational requirements.
- Assist with planning and coordinating onsite technical service activities.
Krav
- Strong mechanical aptitude with hands-on experience in industrial equipment, tools, or production systems.
- Experience performing preventative maintenance and calibrations.
- Comfort working with technical systems, configurations, and diagnostics.
- Familiarity with data systems and production databases.
- Background in manufacturing, industrial services, automation, or production environments.
- Experience supporting operational or production-critical systems.
- Highly self-sufficient and comfortable working independently on-site.
- Strong customer-facing communication and relationship management skills.
- Service-oriented mindset with a proactive, solutions-focused approach.
- Ability to translate technical concepts into clear, actionable communication for non-technical stakeholders.
- Associate’s or Bachelor’s Degree in Engineering, Industrial Technology, IT, or a related technical field preferred (or equivalent hands-on experience).
Förmåner
- Opportunities for growth, training, and career advancement.
- Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
- 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
- Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available.
- Paid Maternity & Paternity Leave.
- Gym, Education, and Health Reimbursements.
- An inclusive environment that celebrates innovation, teamwork, and diversity.
#Service#Technical Support#Manufacturing#Automation
Företag
Atlas Copco
Publicerade jobb
för 1 månad sedan
Upphör
om 3 månader
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Mellannivå
Platser
Rockford, United States
Kvalifikation
Kandidatexamen, Yrkeshögskola
Sökande
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