Technical Lead
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Cybersäkerhet · DevOps · Nätverksadministration
I korthet
Ansvarsområden
- Act as a senior technical escalation point across complex network security environments
- Provide advanced support and troubleshooting across Fortinet and Palo Alto platforms
- Investigate and resolve complex issues involving firewall policy, NAT, VPN and IPsec, routing, HA and failover, SD-WAN, connectivity and traffic flow
- Lead or support major P1/P2 incidents, including technical coordination, restoration, root cause analysis and post-incident improvement
- Manage and troubleshoot centrally managed environments using tools such as FortiManager and Panorama
- Review existing customer environments, identify technical risks, gaps and areas for improvement
- Develop practical recommendations and improvement plans for customers
- Contribute to network security architecture, design and implementation activities
- Perform advanced configuration, upgrades, patching and optimisation across production environments
- Support customer change processes and ensure changes are well planned, tested and documented
- Troubleshoot across the wider network stack, including routing, switching and application connectivity
- Work with technologies such as BGP, OSPF, VPNs, load balancing and enterprise networking
- Contribute to automation and operational improvement using tools such as Ansible, Terraform or scripting where appropriate
- Mentor and support engineers, helping build troubleshooting capability and technical confidence across the team
- Build strong customer relationships and act as a trusted technical advisor
- Help move services from reactive support towards proactive improvement and engineering
Krav
- Deep hands-on experience with Fortinet / FortiGate
- Strong hands-on experience with Palo Alto Networks
- Experience with FortiManager and/or Panorama
- Strong understanding of routing and switching
- Strong understanding of BGP and OSPF
- Strong understanding of NAT
- Strong understanding of VPN / IPsec
- Strong understanding of HA and failover
- Strong understanding of SD-WAN
- Strong understanding of firewall policy and traffic flow
- Strong troubleshooting capability across complex network and security incidents
- Experience working with large, live production environments
- Experience leading or playing a key technical role during major incidents
- Ability to troubleshoot issues end-to-end rather than looking only at the firewall
- Experience working across managed services, consulting, enterprise or multi-customer environments
- Strong change management and production support discipline
- Ability to assess an unfamiliar environment and identify technical risks and improvement opportunities
- Experience communicating technical recommendations clearly to customers and stakeholders
- Confidence mentoring and supporting other engineers
Önskade kvalifikationer
- Experience with load balancing technologies such as F5 would be beneficial
- Exposure to automation using Ansible, Terraform, Python, PowerShell or similar would be advantageous
- Exposure to cloud networking across Azure and/or AWS would be beneficial
Förmåner
- 18 weeks paid parental leave
- Long & short-term career break opportunities
- Structured career development program
- Local and international career opportunities
- Certified as a Family Inclusive Workplace™
- Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people
- Comprehensive training covering business acumen, technical and professional skills development
- Opportunities to hone functional skills and expertise in an area of specialization
- Variety of formal and informal training programs at every level
- Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates
- Support for the health and wellbeing of our people
- Opportunities to keep skills relevant through certifications, learning, and diverse work experiences
Färdigheter
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients,…
Företag
AccenturePublicerade jobb
för 2 veckor sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Mellannivå
Platser
Perth, Australia
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