Team Lead,Operations, C-Returns

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team Lead for our Transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
In this role you will be responsible for driving up the sortation & line haul infrastructure in the region which includes identifying the new routes.
Essential Functions
1. Defining the transportation process from FC to delivery stations
2. Ensure enough bandwidth in sortation team to ensure peak time delivery management
3. Conduct the performance appraisals of the station supervisors and mentor them for handling efficient operations
4. Continuously improve the through put and attain a sustained level of delivery performance improvement
5. Analysis of the data reports to identify performance bottlenecks and improve the performance
6. Implement the formal process control and process improvement mechanisms such as Kaizen
Essential Skills
1. Strong leadership capabilities and people management skills
2. Strong execution skills, Action oriented, go getter
3. Resourceful to identify the way to get things done using limited resources
4. Ability to navigate ambiguity and drive clarity for the team in evolving situations.
Basic Qualifications
1. Any Graduation
2. Experience in logistics field desirable and the experience in courier industry highly preferred
3. People management experience. Experience in handling field team is highly desirable.
4. Experience in handling live operation preferred (wherein decisions have to be taken on the spot and actions needs to be initiated right away)
5. Experience in process improvement preferred with additional benefits for knowledge of specific methodologies such has six sigma, Kaizen etc.

Basic Qualifications

- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel

Preferred Qualifications

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.