Talent Delivery & Workforce Programs Mgr
Logistik, försäljning och verksamhet · HR och administration · Rekrytering · Programledning
I korthet
The Talent Delivery & Workforce Programs Manager will lead vendor relationship management and program governance for the US organization's RPO model, focusing on manufacturing and high-volume hiring. This role involves coordinating between the RPO provider and internal teams, ensuring alignment on hiring demand, recruiting capacity, and delivery priorities. The manager will monitor vendor performance, resolve escalations, and drive scalable recruiting practices to support business needs.
Ansvarsområden
- Lead day-to-day program management and governance of the RPO partnership, with an emphasis on manufacturing and high-volume recruitment.
- Establish operating rhythms, roles, responsibilities, decision rights, service expectations, and escalation pathways.
- Facilitate regular operating reviews and business reviews focused on demand, delivery, risks, performance, and improvement priorities.
- Serve as the primary relationship manager for the RPO provider and coordinate additional staffing or recruiting vendors.
- Monitor service-level agreements, staffing commitments, recruiter capacity, candidate flow, quality, responsiveness, and delivery against hiring plans.
- Coordinate manufacturing hiring delivery across plants and other assigned locations in close partnership with Talent Acquisition and the RPO provider.
- Partner closely with Talent Advisors, Talent Acquisition leadership, Talent Operations, plant People & Culture teams, procurement, legal, and business leaders to support effective program delivery.
- Monitor requisition activity, hiring progress, aging, funnel conversion, time-to-fill, offer acceptance, vendor quality, candidate experience, compliance readiness, and other agreed measures.
- Develop practical dashboards and executive reporting that translate recruiting activity into business and workforce-readiness insights.
- Standardize processes and reduce unnecessary variation across locations while allowing for legitimate business or market needs.
- Identify process breakdowns, recurring issues, and opportunities to improve speed, quality, consistency, candidate experience, and hiring manager experience.
Krav
- Bachelor's degree in Human Resources, Business, Supply Chain, Operations, or a related field, or an equivalent combination of education and experience.
- Ideally 7+ years of progressive experience in staffing, recruitment, Talent Acquisition operations, vendor management, or workforce program management.
- Experience in at least one of the following: recruiting within a staffing firm; managing staffing or recruiting vendors in a corporate environment; or leading large-scale manufacturing or high-volume recruitment.
- Experience managing service delivery, performance measures, stakeholder expectations, and operational escalations.
- Experience using recruiting data, dashboards, and funnel metrics to evaluate performance and guide action.
- Demonstrated ability to manage complex programs and influence cross-functional stakeholders without direct authority.
- Strong written, verbal, presentation, facilitation, and relationship-management skills.
- Knowledge of RPO, staffing, contingent labor, and recruitment delivery models.
- Knowledge of high-volume and manufacturing recruiting processes, and labor market considerations.
- Knowledge of vendor governance, service-level management, business reviews, escalation management, and performance improvement.
- Knowledge of recruiting operations, candidate experience, compliance, workforce planning, and reporting practices.
- Skills in program management and cross-functional coordination.
- Skills in vendor relationship management.
- Skills in manufacturing and high-volume recruiting delivery.
- Skills in operational problem solving, process improvement, and change implementation.
- Skills in stakeholder communication, facilitation, and conflict resolution.
- Skills in prioritization and management of multiple locations, workstreams, and deadlines.
- Ability to build productive partnerships while maintaining clear accountability for results.
- Ability to translate workforce demand into practical recruiting capacity and delivery plans.
- Ability to identify risks early, resolve escalations, and drive action across organizational boundaries.
- Ability to balance enterprise consistency with plant and location-specific needs.
- Ability to communicate complex operational information clearly to frontline, functional, and executive audiences.
- Ability to work effectively in a fast-paced, matrixed, and geographically dispersed environment.
Önskade kvalifikationer
- Direct experience working for a staffing firm or RPO provider.
- Corporate experience managing RPO, staffing, or recruiting vendor relationships.
- Experience supporting large-scale manufacturing, production, skilled trades, warehouse, logistics, or industrial hiring.
- Experience with enterprise applicant tracking systems, vendor management systems, recruiting analytics, and dashboard tools.
- Experience supporting multi-site or geographically dispersed recruiting programs.
Förmåner
- Competitive medical, dental and vision insurance.
- Generous paid time off.
- Competitive matching retirement savings plans.
- Working environment where your safety, health and wellbeing come first.
- Focus on professional and personal development through Volvo Group University.
- Programs that make today’s challenging reality of combining work and personal life easier.
Färdigheter
Vendor ManagementProgram ManagementTalent AcquisitionManufacturingRecruitingRPOWorkforce PlanningData AnalysisProcess ImprovementStakeholder Management
#Talent Delivery#Workforce Programs#Manager#Greensboro#NC#US
The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n
Företag
Volvo GroupPublicerade jobb
för 2 veckor sedan
Anställningstyp
Heltid
Arbetsform
På plats
Lön
96 000–118 500 US$ · Förhandlingsbar
Erfarenhetsnivå
Senior
Platser
Greensboro, United States
Kvalifikation
Kandidatexamen
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