Support Engineer - Senior
Technology, Data & Digital · IT Infrastructure & Security · Database Administration
Smart sammanfattning
AI-genererad översikt av denna tjänst
Job Summary
To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.
Key Responsibilities
1. To Document All The Defined Processes And The Methods Of Resolving The Ticket| Troubleshooting| Etc.
2. To Perform Knowledge Transition During Project Enhancements.
3. To Troubleshoot And Resolve First Level(L2) Escalated Issues And Tickets Raised By The Users.
4. To Undertake Training Programs For New Joinees.
5. To Update Self On Latest Technologies And Related Areas.
Skill Requirements
Other Requirements
Företag
HCLTech
Publicerade jobb
för 2 veckor sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Senior
Platser
India, India
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