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Sr Technical Lead (Support & Operations)

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Artificiell intelligens · DevOps

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We are seeking a Senior Technical Lead with 4-8 years of experience, including at least 1 year in Microsoft Copilot and Power Platform, to lead the design, development, and deployment of AI-powered enterprise solutions. This role involves collaborating with stakeholders, mentoring junior developers, and ensuring best practices in solution delivery and governance across multiple Indian locations.

Ansvarsområden

  • Lead the design, development, and deployment of enterprise-grade solutions using Microsoft Copilot Studio, Microsoft 365 Copilot, Power Automate, Power Apps, and Dataverse.
  • Design and implement AI-powered conversational agents, autonomous workflows, and business process automation solutions.
  • Collaborate with business stakeholders, solution architects, and technical teams to gather requirements and translate them into scalable Power Platform solutions.
  • Drive the complete solution lifecycle, including discovery, design, development, testing, deployment, governance, and support.
  • Implement integrations between Microsoft Copilot, Power Platform, Microsoft 365 services, Azure services, ServiceNow, SAP, Salesforce, and other enterprise applications.
  • Mentor and guide junior developers and consultants, promoting best practices in Power Platform development and AI solution delivery.
  • Design and manage Dataverse data models, security roles, business rules, and governance frameworks.
  • Stay updated with the latest advancements in Microsoft Copilot, Copilot Studio, AI Agents, Power Platform, and Microsoft AI ecosystem.
  • Develop and maintain technical documentation, architecture diagrams, SOPs, and solution design documents.

Krav

  • Strong hands-on experience with Microsoft Copilot Studio, Microsoft 365 Copilot, Power Automate, Power Apps, and Dataverse.
  • Proven experience designing and implementing AI-powered agents, conversational experiences, and business automation solutions.
  • Expertise in developing canvas apps, model-driven apps, automated workflows, and enterprise integrations.
  • Strong understanding of Dataverse architecture, security model, data modeling, plugins, business rules, and virtual tables.
  • Experience integrating Power Platform solutions with Azure services, Microsoft Graph APIs, REST APIs, and enterprise applications.
  • Experience implementing Copilot Studio generative AI capabilities, knowledge sources, topics, actions, and custom connectors.
  • Strong knowledge of Microsoft 365 ecosystem, including Teams, SharePoint, OneDrive, Outlook, and Microsoft Graph.
  • Understanding of Responsible AI practices, security controls, compliance, and governance frameworks for enterprise AI solutions.
  • Proven track record of leading and delivering complex digital transformation and automation projects.
  • Excellent problem-solving, stakeholder management, communication, and leadership skills.

Önskade kvalifikationer

  • Microsoft certifications such as: PL-200 (Power Platform Functional Consultant), PL-400 (Power Platform Developer), PL-600 (Power Platform Solution Architect), PL-900 (Power Platform Fundamentals).
  • AI-900 / AI-102 (Microsoft AI Certifications).
  • Experience with Azure AI Services, Azure OpenAI, Microsoft Fabric, and AI Foundry.
  • Knowledge of Power Platform CoE (Center of Excellence) implementation and governance.
  • Familiarity with enterprise integrations involving ServiceNow, SAP, Salesforce, Workday, or similar platforms.
  • Experience in creating multi-agent architectures, AI orchestration, and enterprise Copilot implementations.
  • Knowledge of DevOps, GitHub, Azure DevOps, and CI/CD pipelines.

Förmåner

  • Global technology company with over 223,000 people across 60 countries.
  • Work with clients across all major verticals, providing industry solutions.
  • Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
#Microsoft Copilot#Power Platform#AI#Automation#Technical Lead#Support#Operations
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Företag

HCLTech

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Gautam Buddha Nagar, India

Hyderabad, India

Chennai, India

Bangalore, India

Pune, India

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