Sr. Program Manager, WW FBA
Logistik, försäljning och verksamhet · Leveranskedja och transport · Programledning · Logistikhantering
I korthet
Amazon is looking for a Sr. Program Manager in Bengaluru, India, to drive key FBA inventory metrics for International Emerging Stores. This role involves building operating mechanisms, developing measurement frameworks, and partnering with cross-functional teams to improve inventory availability and reduce excess/aged inventory.
Ansvarsområden
- Partner with in-country FBA, SCOT, Retail, and Operations teams to drive key FBA inventory metrics, taking progressively deeper ownership of outcomes over time.
- Build and maintain root-cause attribution frameworks that connect upstream inputs to downstream metric outcomes.
- Lead weekly, monthly, and quarterly review mechanisms for metric areas, representing FBA in country XBR forums.
- Design and run structured experiments with sellers to inform product and program roadmaps.
- Work with Product, science, and BI teams to translate operational insights and experiment results into scalable product improvements.
- Identify opportunities to apply AI and automation to improve metric tracking, root cause diagnosis, and corrective actions.
- Coordinate peak readiness by identifying inventory risks, stress-testing workflows, and working with partner teams on mitigation plans.
- Serve as the connective tissue between WW FBA and in-country stakeholders, validating hypotheses, surfacing local edge cases, and supporting system rollouts.
Krav
- Bachelor's degree
- 8+ years of experience in program management, supply chain analytics, business operations, or a closely related field.
- Demonstrated experience owning business metrics end-to-end, including defining measurement frameworks, diagnosing root causes, and leading cross-functional teams to drive improvement.
- Proficiency in SQL or equivalent querying tools to independently extract, analyze, and communicate operational insights.
- Strong written and verbal communication skills, with experience preparing and presenting structured reviews to senior leadership.
- Demonstrated ability to influence and drive alignment across teams not directly managed, in ambiguous or evolving organizational contexts.
- Demonstrated experience applying AI or automation tools to redesign an analytical or operational workflow.
Önskade kvalifikationer
- Experience in Amazon FBA, SCOT, inventory planning, or supply chain operations; or equivalent experience in marketplace or platform supply chain, or seller/vendor-facing operations at scale.
- Familiarity with FBA inventory systems, including placement logic, restock recommendations, capacity management, or seller-facing tools.
- Experience working in or closely with non-US Amazon stores (EU, JP, IN).
- Demonstrated ability to build operating mechanisms from scratch in an environment without established playbooks.
- MBA or Master's degree in a quantitative or technical field.
- Speak, write, and read fluently in English.
Förmåner
- Inclusive culture that empowers Amazonians to deliver the best results.
- Workplace accommodation and adjustment during the application and hiring process for individuals with disabilities.
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