Sr. Program Manager - POD, Pay on Delivery
Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Programledning · Säljverksamhet
I korthet
We are seeking a Sr. Program Manager to manage the Cost-to-Serve for Pay on Delivery (POD) at Amazon Pay. This role involves identifying and executing interventions to reduce costs, optimize growth, and manage vendor relationships, while collaborating with cross-functional teams. The ideal candidate will have experience in program management, data analysis, and stakeholder influence.
Ansvarsområden
- Own the management of the Cost-to-Serve for Pay on Delivery.
- Identify and run interventions to reduce cost of offering POD, including reducing rejects and optimizing POD availability.
- Manage POD 3P vendors to optimize costs and communication channels.
- Develop and execute Go-To-Market (GTM) plans for POD initiatives.
- Establish POD PnL and identify opportunities to increase bottom-line by increasing revenue and cutting costs.
- Work with cross-functional teams (Product, ML, Finance, Operations, Technology) to conceptualize, execute, track, and report on program interventions.
- Research customer reasons for POD rejection and implement targeted interventions.
- Improve customer targeting and iterate through experiments to increase OPS/GMS.
- Collaborate with Category teams to identify drivers and opportunity areas for POD rejects.
- Review POD performance metrics daily.
Krav
- 5+ years of professional or military experience.
- Experience influencing multiple stakeholders and leading cross-functional teams across geographies and business units.
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps.
- Experience interpreting data and making business recommendations.
Önskade kvalifikationer
- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals.
- Experience working in a fast-moving consumer business.
- MBA.
Förmåner
- Inclusive culture that empowers Amazonians.
- Opportunity to work on a critical payment instrument for Amazon.
#program management#pay on delivery#cash on delivery#payment instruments#cost optimization#vendor management#stakeholder management#product#machine learning#finance#operations#technology